Sales Associate, Christie's Wine & Spirits

Job Description:

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this over 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Respect, Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do, and it is constantly inspiring to work with industry leaders across all segments of the business.

Why This Role Matters

The Sales Associate is responsible for delivering a welcoming and positive guest service experience to all Wine Retail customers by maintaining a well-merchandised environment. This role will drive sales by engaging with customers and advising them on products, assisting the Retail Sales Manager with day-to-day front of house and in-store responsibilities.

How You’ll Make an Impact

Deliver exceptional service and a personalized experience by greeting customers, in person or via phone, building relationships, and informing about products and services

Organize and distribute inventory, receiving and stocking wine to maintain storefront

Assist with inventory management, reviewing depletions, invoices, and requisitions

Assist with in-store purchases, pick-up, and coordination and support of deliveries

Draft and maintain accurate wine descriptions and tasting notes

Execute wine classes and events, including set up, check-in, pouring, and breakdown

Participate in wine and spirits training to build product knowledge

Maintain safety and cleanliness standards across the store

Ensure practices are in compliance with SLA rules and regulations

Other duties and projects as assigned by Manager

Physical Requirements

Must be 21 years of age or older

Ability to stand and walk for up to 8 hours per day

Ability to safely lift, load, and handle up to 50 lbs.

Ability to climb ladders and repeatedly lift, push, pull, bend, stoop, twist, and kneel

Availability to work onsite with a flexible schedule often including evenings and weekends

What you’ll bring to the team

Genuine appreciation of and passion for fine wine and spirits

Minimum 1+ years of wine sales experience, wine specific certification, comparable level of knowledge preferred

Excellent communication and interpersonal skills, including superior written and spoken communications

Superior, hospitality-driven client service skills

Demonstrated ability to multi-task, prioritize thoughtfully, and manage competing deadlines

Strong follow-up skills with exceptional attention to detail

Ability to work effectively and independently within a collaborative team environment

Christie’s, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie’s Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces.

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