Operations Specialist

DESCRIPTION As an Operations Specialist – In-Store, you’ll play a pivotal role in driving retail excellence across local markets and channels. You’ll be the go-to expert for retail support, training, and process guidance—ensuring every store meets productivity and compliance goals while delivering a seamless customer experience. RESPONSIBILITIES Ensure all objective submissions meet standardized compliance and capacity management requirements. Collaborate with retail management to review promotions before release, ensuring alignment and readiness. Audit content locker submissions for consistency and compliance with brand standards. Support local geography requests and provide training to maintain standardized processes. Analyze and review dashboards with retail teams prior to releasing new or discontinued items. Manage promotional dashboards daily, including submission and escalation of retail requests. Accurately complete territory changes by established deadlines. Provide responsive support to supervisor requests and contribute to cross-functional initiatives. Identify inefficiencies in retail systems and lead efforts to improve processes. Maintain and enforce published retail system procedures to ensure operational consistency. QUALIFICATIONS Education & Experience High School Diploma or GED required. Minimum of 3 years of experience in marketing, retail operations, or reporting. Technical Skills Proficiency in Retail iQ report functions. Familiarity with NARS reporting tools and workflows. Working knowledge of MDM system functions. Core Competencies Strong analytical and comprehension skills. Sound judgment and decision-making abilities. Ability to work independently with minimal supervision. Excellent time management and organizational skills. Physical Requirements Ability to see and perceive color accurately. Strong listening and communication skills. Acosta Group is an equal‑time opportunity employer and will ensure applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io. Include "Applicant Accommodation" in the subject of your email to expedite the request. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. Acosta Group utilizes E‑Verify to verify eligibility to work in the United States for all candidates. Job Category: Marketing Position Type: Full time Business Unit: Sales Salary Range: $18.50 - $23.00 Company: Acosta Employee Holdco LLC Req ID: 24868 #J-18808-Ljbffr