Dispatch Manger

Job Description

Job Description

Join our team as a Dispatch Manager at Jerry's Towing in Roberts, WI!

We are seeking an experienced and enthusiastic Dispatch Manager to oversee our dispatch operations and ensure smooth coordination between our drivers and customers. If you have a passion for logistics and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!

Responsibilities:

• Manage a team of dispatchers and assign daily tasks
• Coordinate with drivers to ensure timely pickups and deliveries
• Monitor dispatch performance and implement improvements as needed
• Handle customer inquiries and resolve any issues that may arise
• Collaborate with other departments to streamline processes and improve efficiency

The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a keen eye for detail. Previous experience in dispatch management is preferred, but we are willing to train the right individual who demonstrates a strong work ethic and a positive attitude.

Qualifications:

• 3+ years of experience in towing dispatch management
• Proficiency in dispatch software and GPS tracking systems
• Ability to work under pressure and meet deadlines
• Strong leadership skills and a team-oriented mindset

At Jerry's Towing, we believe in providing our employees with competitive salaries, comprehensive benefits, and opportunities for career growth. As a Dispatch Manager you will play a crucial role in ensuring the success of our operations and making a positive impact on our customers. Join us in our mission to provide reliable and efficient towing services to the Roberts, WI community!

About Midwest Star Group

Midwest Star Group is a Wisconsin-based family of businesses serving the towing, transportation, automotive, truck and trailer, equipment, and service industries. Our companies provide everything from 24/7 towing and recovery to heavy-duty truck and trailer repair, automotive service, equipment sales, fabrication, detailing and more.

This position is with Jerry’s Towing, part of the Midwest Star Group family of companies. Jerry’s provides 24/7 towing, recovery and roadside assistance, handling everything from passenger vehicles and roadside calls to semis, buses, heavy equipment, and complex recoveries.

Across Midwest Star Group, we’re focused on building strong teams, providing dependable service, and creating opportunities for employees to grow across our businesses.

Equal Employment Opportunity

Midwest Star Group and its affiliated companies are equal opportunity employers. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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