Community Disaster Program Manager

Community Disaster Program Manager Location: West Chester, PA. Job Overview As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management as well as management of government partnerships within the assigned area. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Key Responsibilities Empower Volunteers: Manage and support an employee and volunteer team responsible for the implementation of volunteer‑led disaster services programming throughout the assigned geographic area. Lead the Program: Supervise employee(s) and implement disaster‑cycle services activities within the assigned geographic area or specific functional activities within the region. Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Engage Community: Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies. Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers. Know Your Communities: Act as the local Red Cross disaster subject‑matter expert within the assigned geographic area to maximize Red Cross presence and community engagement and mobilization. Ready to Respond: Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. Minimum Qualifications Education: Bachelor’s degree required, or equivalent combination of education and related experience required. Experience: Minimum 3 years of related experience. Management Experience: 1 year of lead or supervisory experience. Travel: Regional travel required; must have a current, valid driver’s license. Required Skills and Abilities Excellent interpersonal, verbal, and written communication skills. Demonstrated analytical and decision‑making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem‑solving, marketing, leadership, and partnership management. Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. Ability to work outside of regular duty hours including nights and weekends. Deployment Requirement Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment. Residency Requirements Chapter‑based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. Preference for candidates residing in Chester, Delaware or Montgomery County. Physical Requirements The employee must be able to sit, use hands to handle or feel, talk or hear, reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl, lift and move up to 15 pounds, and occasionally lift and move up to 30 pounds. The work environment will consist of moderate noise in a business office with computers, phones and printers, light traffic. The employee must have the ability to work in a small cubicle and sit at a computer terminal for an extended period of time. Preferred Qualifications Experience in community and volunteer engagement, as well as project management. Benefits for You Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 19 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401(k) with 6% match Paid Family Leave Employee Assistance Program Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. #J-18808-Ljbffr American Red Cross