Pro Customer Service/Sales

Pro Customer Service / Sales Role at The Home Depot Pro Customer Service / Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Responsibilities Build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Meet monthly sales goals and other metrics to drive sales in the store. Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge to ensure every Pro customer’s project is a success. Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety. Qualifications Experience in customer service or sales in a retail or home improvement environment is preferred. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need. #J-18808-Ljbffr