Assistant Sales Trainer

Description

The Sales Trainer is responsible for providing training, support, and guidance for the sales department and will be required to deliver both in-person and virtual training, with focus around sales techniques and closing skills.

The Sales Trainer will also work to develop, coordinate, and/or facilitate training sessions with various subject matter experts to provide timely and relevant training sessions for field organization. This position reports to the Director, Sales. There are no direct reports for this role. This position Interfaces with the following departments within the organization: Retail Sales, Call Center Sales, MDU Sales.

• Design training curricula within time and budget requirements;
• Onboard new sales people;
• Conduct skills gap analysis to identify improvement areas within the sales division;
• Research, develop, and build new sales materials required for effective training;
• Work with sales teams uncover issues with current processes and implement potential solutions;
• Monitor sales objectives and results;
• Collect feedback from trainees and managers about training courses;
• Report on sales training effectiveness;
• Evaluate employee development trends;
• Delivery, review, and maintenance of training programs or training curriculum to ensure the needs of the organization are being met;
• Serve as an SME for programs supported;
• Monitor quality and trainee aptitude by observations of trainees and providing coaching feedback;
• Adhering to Company policies and procedures, including the EEO and safety guidelines, at all times;
• Other duties as needed.

Requirements

• High school diploma/equivalent – Required
• Bachelor’s degree or equivalent experience – Required
• Minimum 2-3 years Sales Training experience - Required
• Demonstrated ability to define, refine, and implement sales training programs – preferred
• Prior sales experience - Preferred
• Experience contributing toward the development of sales strategy – Preferred
• Excellent oral and written communication skills, including presentation skills - Preferred

Core Competencies;

• Agility –embraces change; adaptable and flexible; sense of urgency;
• Accountability – See it, Own it, Solve it, Do it; Hold each other accountable;
• Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict;
• Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
• Innovative – uses critical thinking; Creativity; Continuous learning; Challenges the status quo.

Other Skills:

• Proficient use of PC in a windows operating environment;
• Presentation skills;
• Evidence of strong organizational and communication skills.
• Background record that meets Company standards;
• Valid Driver’s license and driving record that meets Company standards at all times;
• Reliable means of transportation at all times;
• Present professional appearance and demeanor;
• Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.

Working Conditions and Other Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be ma