Regional Health and Wellness Director - VA

Job Description

Job Description

Description:

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 13 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Health, Dental, Vision, and Life Insurance.
• 401K with company match.
• Paid Vacation, Holidays, and Sick Leave.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

WHY NURSES LOVE WORKING AT COGIR

• Exceptional Clinical Support - backed by national and regional expertise, you're never alone.
• Multiple licensed nurses per community - more collaboration, better coverage, and a greater peace of mind.
• Strong after-hours support - 24 hours/day, burses are available to help walk you through your toughest situations!
• Internal processes for license protection.
• Tuition reimbursement - for additional coursework, multi-state licensure, and more.
• In-state relocation assistance is available.
• Transportation stipend (position-specific).

POSITION SUMMARY

Cogir Senior Living USA is dedicated to the operations and performance of our communities and to innovating unique programs and services targeted for the next generation of seniors. The Regional Director of Health and Wellness (RDHW) is an integral member of the Healthcare team, contributing leadership and expertise to promote an environment of optimal living for our residence. The RDHW is responsible for providing clinical oversight and guidance to all Healthcare team members in the communities in their assigned region, utilizing Cogir’s resident care systems, policies, and procedures. The RDHW will ensure our residents are treated with respect, dignity and receive quality care as their healthcare needs change. The RDHW strengthens clinical processes, reviews regulatory compliance, and supports communities during periods of transition or disruption through coaching, assessment, and workflow reinforcement, without assuming operational leadership, staffing, or employer-related responsibilities. The RDHW will support onboarding through clinical education, workflow orientation, and coaching, reinforcing company standards and expectations, without serving as the employer trainer or assuming responsibility for staff competency validation .

KEY RESPONSIBILITIES

The essential duties and responsibilities described below are representative of those an employee will encounter while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

• Serve as the Regional Nurse and assigned state(s) regulatory expert; responsible for understanding licensing statute and able to identify citable occurrences.
• Promotes the achievement of Cogir’s Health and Wellness goals for the region by ensuring consistent organizational implementation of clinical & regulatory management practices; to adhere to state regulations.
• Facilitates clear and ongoing communication with the community’s Executive Director. Involves the Executive Director in the clinical support of their community through frequent, informative communication.
• Provide Resident Care training to Health and Wellness Directors and community team members.
• Make frequent, purposeful visits to all assigned communities. Visits shall include: meeting with the HWD, assessing the community utilization of the resident care systems and assisting the HWD with developing and implementing a road map to address and resolve potential/identified issues.
• Recommend, problem solve, strategically plan and implement systems to support needed processes. Assist the Health and Wellness department in adherence to clinical policies, procedures, and in the development of processes that support the delivery of quality resident care.
• Monitor the Assessment/Service Plan and care related processes (Incident Report, Progress Notes, eMARs, Management Reports, etc.) to ensure information is timely and accurate.
• Ensure community compliance with the Quality Assurance process and conduct Quality Improvement reviews, per regional schedule.
• Champion the achievement of quality clinical outcomes. Aid communities in implementing opportunities for improvement, when identified.
• Regularly reviews and utilizes EHR clinical management reports and QI plans of correction, to strategically plan community visits and training opportunities across the region.
• Evaluates company Yardi and QI outcome data to identify improvements in resident care. Implements change by facilitating professional development and enhancing clinical care. Collaborates with NDRC, Director of Clinical Services, SVP of Care and Compliance (if applicable) and Executive Vice President of Care and Compliance to develop strategic goals and expected outcomes.
• Conduct follow-up investigations as needed on unusual occurrences related to resident care, medications, or health services.
• Identify potential issues and assist in the implementation of necessary policies, procedures, and systems to correct identified items.
• Identifies individual community non-compliance issues and/or areas of concern related to regulations, resident care delivery, provision of services, and Cogir systems implementation. Guides community team members in POC adherence.
• Assures the establishment of action plans and makes specific recommendations, in collaboration with their supervisor, to assure compliance. Participates in implementation as appropriate.
• Reviews licensing deficiencies related to health services. Assists community team members in writing state reports, developing and implementing (as needed) plans of correction.
• Provide guidance during the recruitment process for the community’s nursing positions. Provide clinical consultation and guidance during the recruitment process for nursing positions, as requested, without selecting candidates or engaging in hiring decisions .
• Provide heightened clinical oversight and support to communities experiencing leadership vacancies, including assessment, prioritization of risk, and coaching, without assuming departmental leadership, scheduling, or operational coverage responsibilities.
• Facilitate orientation for new Wellness Nurses and Health and Wellness Directors.
• Organize and conduct regular HWD meetings (online or in-person). Assist in the coordination of broader regional and/or global clinical meetings.
• Support educational marketing outreach for residents (Alzheimer’s, Outside Services, etc.), as needed.
• Provide education and support services to the Executive Director, HWD, RSD and the community staff members, as needed.
• Work closely with supervisor to ensure compliance with policies and procedures, Quality Assurance process, and provide support making required changes.
• Demonstrated knowledge of and working experience with State regulations relating to the health services field.
• Provide extensive management and organizational expertise; model a systems approach to care.
• Utilize expertise in dementia/cognitive impairment to elevate care delivery to our residents. Provide training, coaching and (when needed) interventions related to caring for persons living with dementia. Work proactively with the Vice President of Memory Care to address resident concerns within the Memory Care neighborhood.
• Demonstrates ability to work diplomatically and collaboratively with community and home office staff.
• Outstanding written and verbal communication skills.
• Provides timely verbal and/or written reports on community compliance issues related to healthcare performance, making recommendations for corrections.
• The RDHW role is consultative and oversight-focused. RDHWs do not hire, discipline, schedule, manage payroll, provide shift coverage, or assume operational leadership of community departments. RDHWs avoid documentation or system activity that could imply employer-related authority within EHR, HR, scheduling, or training systems.

JOB RELATIONSHIPS

Responsible to:

• NDRC, Director of Clinical Services, Executive Vice President of Care and Compliance, Executive Vice President of Operations, Vice President of Operations

Directly responsible for:

• Regional Health and Wellness Specialist (if applicable)

Relationships:

• Residents, visitors, employees, supervisors, department directors, resident family members, and the business community.

CANDIDATE QUALIFICATIONS

Education:

• RN or LPN with equivalent training and experience. Nursing license must be current and in good standing.
• Must be licensed in the state(s) covered by this position.

Experience:

• Minimum of 5 years working in geriatric nursing, including experience with medication administration, delivery systems and pharmacies.
• Prefer three (3) years in a Regional Clinical Services role for an assisted living company with oversight for (5) or more communities.
• Able to effectively teach/train staff.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Outstanding organizational skills.
• Minimum two years of experience in a supervisory or management environment, with demonstrated understanding of budgets, staff development, training processes, and scheduling structures, to inform coaching and advisory support—not direct management of staff.
• Maintains a current First Aid CPR certification.
• Pass a Criminal Background and fingerprint check.
• Has compassion and a special interest in working with the senior population.
• Ability to work a flexible schedule, including weekends, holidays, as needed, to meet the requirements of the position.
• Ability to relate positively and communicate appropriately with residents, families, community members, volunteers, and other employees.
• Ability to read, write, speak, and understand English.
• Meets all mandatory health requirements by State Regulations.
• Ability to work independently (with minimum supervision).

Special Qualifications:

• Must have a current Tuberculosis skin test or chest x-ray, if applicable.
• High degree of accuracy in all assignments; ability to manage time effectively, work with numerous interruptions, strong initiative, good judgment; employs professional ethics; has a pleasant manner, good communication skills, and the ability to motivate.
• Capacity to work in a high-pressure environment which can result in evenings work, and/or weekends, and on-call 24/7 as needed.
• Must possess a valid driver’s license and the capability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.

Knowledge, Skills and Abilities

• Knowledge of the design and implementation of organizational systems, models, and processes.
• Knowledge of nursing processes/procedures and best practice clinical indicators.
• Skill in selecting a course of action, considering appropriate variables and possible risks, to solve a specific problem.
• Skill in dealing with complex problems, issues, and opportunities in which many problems exist simultaneously and are interrelated.
• Skill in preparing written materials such as correspondence and reports to meet purpose and audience.