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Senior Client Experience & Operations Lead

BNY Mellon

BNY Mellon in Houston seeks a Senior Specialist, Client Service for our Default Management Group. You will collaborate with external clients to resolve moderately complex day-to-day issues and ensure needs are met through the right internal resources. You will apply sound judgment to analyze inquiries, monitor requests, escalate complex matters when appropriate, and help train and supervise Client Representatives to deliver exceptional service, while supporting payments, cash operations, and #J-18808-Ljbffr BNY Mellon

Vacancy posted 3 days ago
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