Technical Service Engineer

Job Description

Help Customers Solve Their Toughest Processing Challenges

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GEON is seeking a customer-focused Technical Service Engineer to serve as the technical expert supporting our polymer solutions in injection molding and extrusion applications. This high-impact role combines hands-on plastics processing expertise, customer engagement, and continuous improvement to help manufacturers optimize performance, solve complex challenges, and unlock growth.

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What You'll Do

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• Lead process optimization, troubleshooting, and customer trials for GEON products.
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• Serve as the primary technical liaison between customers, Sales, Manufacturing, and R&D.
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• Investigate and resolve processing issues and customer complaints through root cause analysis.
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• Evaluate customer manufacturing operations and recommend improvements that drive quality, productivity, and cost savings.
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• Partner with commercial teams to strengthen customer relationships and support business growth.
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• Present technical findings, project outcomes, and performance improvements to customers and leadership.
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• Support design for manufacturability, tooling, Moldflow, process simulation, and product launches.
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What We're Looking For

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• Bachelor's degree in Engineering (Plastics or Chemical Engineering preferred).
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• 5+ years of plastics processing, technical service, or process engineering experience.
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• Hands-on expertise in Injection Molding and/or Extrusion .
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• Strong knowledge of PVC, ABS, PP, and other thermoplastics.
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• Experience with process optimization, troubleshooting, Lean, Six Sigma, or continuous improvement methodologies.
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• Ability to travel up to 50%.
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Why GEON?

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• Highly visible, customer-facing role.
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• Opportunity to become a trusted technical advisor to leading manufacturers.
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• Influence product performance, process innovation, and business growth.
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• Work alongside industry experts across R&D, Manufacturing, and Commercial teams.
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If you're passionate about plastics processing, solving technical challenges, and building customer partnerships, we'd love to meet you.