Social Work Supervisor

Job Description

Job Description

Department:

Residential Treatment Center

Reports To:

Social Services Director

Location:

463 Hawthorne Avenue, Yonkers, NY 10705

Annual Salary:

$80,000

Employment Type:

Full Time

Start Date:

Immediate 

FLSA Status:

Exempt

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

The Social Work Supervisor provides administrative supervision to the Case Planners/Social Workers within the Residential Treatment Center (RTC) and Supervised Independent Living Program (SILP). This position is responsible for ensuring the delivery of high-quality case planning services, compliance with ACS, OCFS, CSE, OPWDD, DSS, and other regulatory requirements, and the timely achievement of permanency and discharge goals for youth.

The Social Work Supervisor consistently carries a small caseload (1-3) and oversees case management practices, provides coaching and professional development to staff, monitors documentation and regulatory compliance, and partners with program leadership, clinical staff, education providers, legal representatives, and community agencies to ensure coordinated, trauma-informed services. The supervisor promotes best practices in child welfare, permanency planning, family engagement, and independent living while supporting staff in delivering effective interventions to adolescents and their families. The Social Work Supervisor is required to attend court appointments, hearings, home visits, family meetings, and travel between residential and community-based program sites as needed.

Key Responsibilities

• Provide ongoing clinical and administrative supervision, coaching, and performance management to RTC and SILP Case Planners/Social Workers through regular individual and group supervision.
• Ensure compliance with ACS, OCFS, CSE, OPWDD, DSS, and other applicable regulatory requirements by monitoring documentation, case records, permanency planning activities, and mandated timeframes.
• Review and approve case documentation including FASPs, Permanency Hearing Reports, progress notes, incident reports, AWOCs, discharge plans, court reports, and other required documentation.
• Oversee permanency planning, trial discharges, final discharges, transitions, and aftercare planning to ensure timely and successful outcomes for youth.
• Monitor case planning activities including home visits, family engagement, concurrent planning, court preparation, entitlement coordination, referrals, and service linkage to ensure quality and consistency.
• Partner with program leadership, clinicians, educators, legal representatives, ACS, OCFS, CSE, OPWDD, DSS, courts, and community providers to coordinate services and resolve complex case issues.
• Provide guidance and consultation on crisis intervention, youth on AWOL/suspended status, safety planning, family conflicts, and challenging child welfare cases while supporting staff in implementing trauma-informed practices.
• Conduct regular case record reviews, quality assurance audits, and utilization reviews to identify trends, ensure regulatory compliance, and implement corrective action plans when needed.
• Support staff development through onboarding, training, mentoring, and ongoing education in child welfare practice, permanency planning, family engagement, Therapeutic Crisis Intervention (TCI), and agency policies.
• Foster a collaborative, culturally responsive, and trauma-informed team environment while participating in leadership meetings, interdisciplinary treatment planning, program development initiatives, and other duties as assigned.

Other related duties as assigned by supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

• Master's degree in Human Services, Social Work, Psychology, or related field required.
• Minimum of 5 years of experience working with adolescents in residential, child welfare, behavioral health, or related human services settings, including supervisory or leadership experience.
• Valid NYS driver's license and safe driving record with access to reliable transportation.
• Strong verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities, maintain organization, and work independently with minimal supervision.
• Demonstrated ability to provide clinical and administrative supervision, coaching, and support to social work staff while ensuring quality service delivery and regulatory compliance.
• Computer proficiency; knowledge of Connections preferred.
• Bilingual (Spanish) preferred but not required.
• Knowledge of child welfare regulations, permanency planning, and family court procedures.

Core Leadership Intangibles

• Emotional Intelligence – Reads the room, understands people, and responds with empathy and awareness.
• Ownership Mentality – Takes full responsibility, no excuses, just solutions.
• Calm Under Pressure – Grounded, steady presence in high-stress or crisis situations.
• Integrity – Does the right thing, even when no one is watching.
• Resilience – Pushes through challenges, adapts, and keeps moving forward.

Supervisory Responsibilities

• Yes

Work Environment

This position operates within a 24/7 Residential Treatment Center (RTC) serving youth ages 12-21 and the Supervised Independent Living Program (SILP) serving young adults ages 18-21. This position requires regular travel to assigned residential sites, SILP apartments, schools, courts, family homes, and community locations to provide supervision, support staff, and monitor service delivery.

Position Type/Expected Hours of Work

This position is in a 24/7 program. This position operates on a 9:00am-5:00pm schedule, with flexibility required to meet program and operational needs. This position operates on a hybrid schedule, including one day of remote work per week.

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match 
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

Equal Employment Opportunity

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.