Chick-fil-A Marketing Director
Workstream
Join our team as a Marketing Director! As a Marketing Director, you will play a key role in driving the growth of the restaurant by building relationships within the community and supporting sales initiatives. This dynamic position allows you to make a direct impact on the restaurant’s success by overseeing various marketing initiatives, community engagement efforts, and promotional events/activities. Your work will help strengthen the restaurant’s connection with its guests, grow sales, and enhance the brand's presence. Key Responsibilities Community Engagement Coordinate events, school partnerships and fundraisers that align with company values while providing a fun and engaging experience for families and driving restaurant traffic. Marketing and Promotion Promote new and seasonal menu items through various marketing channels to drive interest and sales. Respond to guests through various platforms, promoting events and addressing customer inquiries. Coordinate with local and national marketing teams to execute promotions and campaigns. Create marketing calendar that balances seasonal promotions, community engagement, and operational priorities. Strategic Growth Develop and execute marketing strategies to increase restaurant visibility and drive sales. Collaborate with the restaurant team to align marketing initiatives with overall operational goals. Analyze sales trends and marketing performance to identify opportunities for growth. We are looking for individuals who: Are relational and excel at building strong connections within the community. Possess strong organizational skills and are capable of managing multiple marketing initiatives. Are sales-driven and can leverage promotions to increase business performance. Have experience in event coordination, social media management, or community outreach. Show a commitment to continuous improvement and personal growth. Main Responsibilities of a Restaurant Director Responsible for every aspect of the day-to-day supervision of the restaurant. Responsible for specific area of the business - Marketing. Responsible for the safety of the team, guests, and food. Responsibilities of a Restaurant Director Oversee restaurant supervisors, team members and operations to better ensure a quality experience. Writes and executes Business Plan for their area of ownership, quarterly, to establish short-term goals that align with annual business goals. Adhere to and be able to explain all CFA policies and procedures in a clear and articulate manner. Must be able to hold yourself and your team accountable for all policies & procedures. Provide feedback to the Directors and/or the Executive Team on progress toward goals, challenges, and growth opportunities. Available to work 40 hours a week. Available to work day and night shifts and available to close (6am-11pm), as well as holidays, Fridays and Saturdays. Has oversight & facilitates the approval of shift positions to ensure consistency and quality for the teams working. Ensure all tasks assigned to supervisors are complete both before, during, and after shifts. (i.e., cleaning properly, deposits, and stocking to be ready for the next shift, etc.) Make sure communication for any next day operations has been completed. Make sure closing of facility is completed properly each night. Must be clean and well stocked to prepare for the next business day. Show continuous improvement over time. Training and supervising staff. Handling customer complaints. Maximizing profitability and productivity. Motivating staff to meet targets. Setting sales targets. Ensuring compliance with food safety and health regulations. Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Workstream
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