Human Resource Business Partner

DESCRIPTION

The Human Resource Business Partner functions in a strategic business partner role to provide and facilitate HR strategies and services. In this role you will serve as the primary HR contact to Department Head (s) and Senior Leaders of your assigned Business segment, business unit and operating units on all HR programs, and regularly provides HR status updates to the HR Management team. The HRBP will interact with all levels of the organization including managers, employees, and HR colleagues to ensure timely and effective delivery of HR services in supporting business initiatives.

The role requires strategic, operational and project management skills ensuring HR remains an active contributor to the success and goals of your assigned Business segment, business unit and operating units. Utilizing your functional experience, flexibility, creativity, and project management skills, you will assist on special projects and new program development as needed.

Must have excellent interpersonal, organizational, communication and presentation skills. Must be able to facilitate in meetings where emotions may be high. Must possess sound judgment and ability to listen, assess problems and arrive at good logical solutions that achieve an appropriate balance between sound HR practices and business needs. Must be confident, credible, professional, and well respected. Capable of managing multiple assignments/tasks concurrently. Must be able to work effectively and efficiently in a matrix management environment.

RESPONSIBILITIES

Strategic Advisor

• Must be regarded by business leaders/managers as a qualified consultant/advisor in Human Resource practices. Provide thought leadership related to assigned client team and regularly update Senior Management while acting as a catalyst for sustained business performance, ensuring HR strategies are relevant and translated into concrete actions with tangible results.

• Act as a “talent agent” to help identify, develop, and deploy talent to meet short- and long-term business requirements. by partnering with management and COE teams to continually evaluate and develop employees within the organization including career planning, skill building and competency modeling.

• Use data analytics and external/internal insights to design innovative HR solutions based on short and long-term business needs.

• Performs talent and organization diagnostics to align with and drive strategy.

• Implements innovative solutions that deliver the highest value and impact.

Business Coach & Consultant

• Quickly build and leverage strong relationships with business leaders to position HR priorities and influence business strategy.

• Ability to assess and communicate leaders’ blind spots and provide recommendations to overcome barriers.

• Build and maintain high degree of connectedness to employees and managers of all levels in assigned client groups to proactively draw out and identify areas of conflict, confusion, and barriers to effective productivity, engagement, and execution of strategic goals: Implement action plans and interventions, including coaching, counseling and mediation, using support resources as needed.

• Keep abreast of legislation affecting associate relations. Educate managers and support business practices to minimize risk to the company.

Change Agent

• Own transformation process in partnership with business leaders.

• Utilize data analytics to anticipate change and measure impacts.

• Identifies risks to the delivery of the business strategy and brings the right resources forward to manage.

• Manage communications and project plans related to HR program deliver to assigned client organization to ensure thorough understanding and completion of programs on time/within acceptable timelines.

HR / Business Liaison

• Identify need for HR Solutions and “broker” within the HROM to deliver integrated solutions.

• Lead initiatives ranging from complex to highly complex that have a significant impact. Innovate on existing programs to help leaders look around corners to drive success.

• Ensure Service are delivered (Time/Cost/Value/Quality) according to SLAs.

• Knowledgeable of processes and guidelines to guide associates and managers.

• Proactively leverage HR system data for client groups and other reporting vehicles to maintain high integrity of employee and organizational data; provide management information analysis using data and metrics that give insight on people issues including retention, performance management, engagement, and conflict.

• Proactively plan and carry out policies and practices for Human Resources in compliance with current state and federal law in supporting regional business plans and initiatives

Artificial Intelligence

• Leverages AI‑driven tools to enhance talent acquisition, workforce planning, and employee experience.

• Applies generative AI solutions (e.g., M365 Copilot, recruiting automation platforms) to streamline sourcing, screening, and communication workflows.

• Interprets AI‑generated insights to support data‑driven decision‑making in HR strategy, trends, and performance management.

• Other duties as assigned

QUALIFICATIONS

Education

• High School Diploma/GED

• Bachelors and Master’s degree preferred

• Some experience may be substituted for some of the above education.

• PHR/SPHR preferred

Work Experience

• 8+ years of relevant work experience

• 1+ years of supervisory/management experience.

Knowledge, Skills and Abilities

• Strong decision-making capabilities with extensive experience interpreting information to make business decisions and recommendations

• Extensive experience partnering and using a consultative approach with stakeholders

• Creative, entrepreneur mindset that is solution orientated

• Global & Cultural effectiveness

• Business Acumen - understanding and applying information to contribute to the organization's strategic business and people plan.

• Strong interpersonal and highly developed writing skills; acute attention to detail.

Physical Requirements:

• Sit for extended periods (typically 6+ hours per day)

• Use a computer, including keyboard and mouse, for prolonged periods

• Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)

• Reach, bend, or stoop occasionally to access files or office materials

• Maintain focus and attention for long periods of desk-based work

• Follow clear directions

• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day

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ABOUT US

CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most—in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights.

We value our people by recognizing everyday wins and fostering a supportive, collaborative environment—both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength—it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $79860.00 - $90000.00

Company: Crossmark Inc.

Req ID: 37236

Employer Description: US_CRSMRK_EMP_DESC