Credit Specialist (Charlotte, NC)

Credit SpecialistGreat company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. As our liaison between customers and branches, you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.This is onsite in Charlotte, NCWhat you'll do:Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit ManagementResponsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection lettersCollect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balancesAssist in the negotiation of payment arrangements and planCommunicate progress and concerns with Credit Management Team on a regular basisWork with field operations to review and resolve customer billing issues and disputesResolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customersOther duties assigned as neededRequirements:Bachelor's degree or equivalent experience preferred3-5 years of related finance experience (collection experience preferred)Strong Microsoft Office skills, particularly ExcelAbility to complete complex account reconciliations with a customer-focused approachWeb-Based Workflow Solution software experience preferredStrong math and verbal/written communication skillsSuperior organizational and time-management skillsValid Driver's license is requiredFor the first 30 days of training, your orientation is scheduled Monday - Friday, 9:00AM to 5:00PM. After successful completion of training, your specific schedule is Monday - Friday, 8:00AM to 5:00PM.Why join us?We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureExplore our comprehensive U.S. benefit offeringsFor Canadian benefits, click hereUnited Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.