Lease-Up Leasing Specialist - Charlotte, NC

Sales SpecialistAt Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Sales Specialist is on the front lines in assuring our residents feel loved from first point of contact and through the entire lifecycle. Sales Specialists are empowered to guarantee a positive and fluid experience by working to save our customers' most valuable commodity, time. This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Specialists are also responsible for marketing the property, preparing lease documents and screening prospective residents to qualify them.This is an in-person position located on-site of the property and weekend availability is required.What You'll Do:Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer serviceEstablish rapport with residents and guests so they always feel lovedOversee the daily leasing responsibilities of the community in accordance with company policies and standardsOversee and coordinate welcoming new residents and guestsAssist with office management and clerical tasksRecord and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed mannerComplete opening and closing proceduresComplete lease applications and assist with verification of application information; inform prospective residents of resultsInform maintenance team of any need for repair or cleaningMaintain and store documentation effectivelyLiaise with residents and guests to provide information and address their questions and concernsAdvertise available homes and conduct property tours as part of marketing activitiesMaintain Availability List and Status Report, determine the termination date of lease rentalsConduct market analysis and prepare market surveysPrepare leasing activity reports and market survey reports on a regular basis for submission to corporate and ownership groupsEnsure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hoursAssist Marketing Department in organizing and creating resident functions and newslettersAccept rent payments, security deposits and other applicable feesFollow all local, city and federal regulationsMaintain compliance with Fair Housing requirements and all applicable laws, codes and ordinancesAssist in conducting market surveys and shop competitive communitiesPerform other related duties and assignments as needed and assigned