Practice Manager - Mill Plain

Job Summary In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you’ll be helping optimize the growth of both businesses. Qualifications Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (hiring, associate development, etc.). Responsibilities Educating associates on Banfield guidelines and practices. Budgeting and planning for the hospital. Supporting daily operations and staff. Scheduling associates, coordinating time off and managing continuing education needs. Interviewing, hiring and developing associates. Evaluating the hospital’s processes, progress and productivity. Training associates on how to educate clients about Optimum Wellness Plans, preventive care, pet health needs and hospital services. Core Values Strong organizational, communication and interpersonal skills. A knack for problem solving. Conflict management experience. Leadership and analytical know‑how. Benefits Comprehensive Medical, Dental, and Vision Insurance. Generous Retirement Plans (401(k) and Roth) with company match. Paid Time Off and Holidays. Top‑Tier Mental Health and Well‑Being Resources, including free coaching and counseling sessions. Associate Life Insurance (company‑paid) & Supplemental Life Insurance. Company‑Paid Short‑ and Long‑Term Disability. Flexible Spending Accounts (FSA). Health Savings Account (HSA). Paid Parental Leave for birth and adoption. Continuing Education Allowance for eligible positions. Backup Child and Elder Care & Family Support Resources. Fertility and Family Building Support. Digital Exercise Therapy program. Voluntary Protection Benefits. Legal Plan. Identity Protection. Commuter Benefits. Three Free Optimum Wellness Plans for Pets. Exclusive Discounts on products and services. Equal Opportunity Employer WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #J-18808-Ljbffr Banfield Pet Hospital