Customer Relations/ Office Administration

Overview Customer Relations/ Office Administration role at Cape Cod Canal Region Chamber of Commerce . This full-time position involves client relations, customer account management, and supporting administrative and sales activities. Responsibilities Answering phones (including high-volume calls) Scheduling appointments using Google Calendar Assisting walk-in customers with information about services Direct interactions with customers via phone, email, and online inquiries Digsafe ticket management Clerical duties: filing, data entry, document creation Corresponding with customers regarding their projects Supporting salesmen by confirming appointments, following up with questions, and coordinating schedules Assisting the operations manager with scheduling and conducting weekly staff meetings Creating invoices and processing payments via Quickbooks Qualifications Detail-oriented, efficient, self-starter Knowledge of Google G Suite, QuickBooks Online, multi-line phone systems, and Microsoft Excel Good knowledge of the towns and villages of the Cape Understanding of various business operations Developed interpersonal skills and strong problem-solving ability Experience in other construction or service industries is preferred Employment details Job type: Full-time Salary: Competitive with benefits Contact Contact Name: Adrean Pratt Address: 546 Higgins Crowell Rd, W. Yarmouth, MA 02673 Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Website: #J-18808-Ljbffr