Benefits Administrator

Job Description

Job Description

Benefits Administrator

Alternate/Related Job Titles:

• Benefits Coordinator
• Benefits Specialist

Location: Wellesley, MA

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 8 months
• Pay Rate: $30.00 $33.00 / Hour (USD)
• Shift / Schedule: 8:00 8:30 AM 5:00 PM (or 9:00 9:30 AM 5:30 PM)
• Work Arrangement: 2 days onsite; no specific onsite days required candidate may choose
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Benefits Administrator, Health & Wellbeing , is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs. The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans, and wellness programs.

Key Responsibilities

• Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines; triage and escalate complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks, and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process; collaborate with team members to provide comprehensive support, including retirement-related aspects of claims
• Provide support for retirement operations as needed
• Complete other duties as assigned

Required Skills

• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g., Excel, Word, and PowerPoint)
• HR and/or Benefits Administration experience required
• Experience supporting employees directly and partnering with HR stakeholders
• Invoicing experience and understanding of payment processes/systems
• Excel proficiency required: Pivot Tables and VLOOKUPs
• Ability to understand data flow, reporting, and processes
• Empathetic and compassionate; comfortable assisting employees who may be in emotional or sensitive situations
• Highly organized
• Strong communication and customer service skills

Preferred Skills

• Experience working in Employee Benefits and Wellness programs
• Workday experience; other HRIS experience is helpful

Education Requirements

• Bachelor's Degree or equivalent work experience

Required Experience

• 2 5 years of experience in a similar Benefits Administration, Benefits Coordinator, Benefits Specialist, or HR support role
• Decent foundational knowledge of Health & Welfare benefits

Work Environment / Physical Requirements

• Hybrid work arrangement: 2 days onsite per week; no specific onsite days required candidate may choose
• Root cause analysis and issue resolution as part of day-to-day responsibilities
• Understanding how data flows through systems and processes
• Supporting employees with benefit-related questions and escalations
• Working across HR partners and various stakeholders
• Become familiar with plan changes and open enrollment updates; support employees with questions and direct them to appropriate resources; level of involvement will depend on experience and bandwidth; team will provide support

Important Notes

• This is a maternity leave coverage contract with no possibility of extension
• Interview process: one-round interview

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading global organization in the financial services industry, providing insurance, investments, and asset management solutions across international markets. With a broad geographic footprint and a substantial workforce, the organization employs professionals across benefits administration, human resources, financial analysis, investment management, and operations roles.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15058

#gttjobs

\nCompany Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.




There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:




Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015