Remote Customer Service Manager — Lead & Elevate CX
Persona
New York, NY
- Remote job
Persona is seeking a Customer Service Manager to lead a remote team delivering outstanding support. You will coach reps, manage escalations, and drive improvements across CS metrics in a fast‑moving, client‑facing environment. The role requires 3–5+ years in customer service with 2+ years in management, plus hands‑on CRM tool experience (Salesforce, Zendesk, HubSpot, Freshdesk). This full‑time remote position offers global opportunities. #J-18808-Ljbffr Persona
Vacancy posted 2 days ago
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