Remote Service Delivery Manager - Lead & Elevate CX
TeleTech Holdings, Inc.
Austin, TX
- Remote job
TeleTech Holdings, Inc. is looking for a Service Delivery Manager to work remotely in Austin, Texas. This role involves leading a team to ensure they meet client goals, providing support, mentorship, and maintaining a positive work environment. Key responsibilities include improving metrics like Customer Satisfaction Score and providing coaching to associates. The ideal candidate should have at least one year of call center experience and possess strong coaching skills. The position offers competitive compensation, performance bonuses, and benefits in a diverse and supportive organization. #J-18808-Ljbffr TeleTech Holdings, Inc.
Vacancy posted 4 days ago
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