Office Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview:
We’re looking for a highly organized and proactive Office Manager to lead a small team, oversee daily administrative operations, and ensure the office runs efficiently. This role plays a key part in business growth by supporting sales efforts and maintaining strong customer relationships.

The ideal candidate will be a strategic problem solver who can take on responsibilities from the Agent, allowing for a smoother workflow and enhanced productivity.

Who You Are:
You thrive in a fast-paced, high-pressure environment and have exceptional organizational skills. You’re a dependable leader who fosters a positive workplace culture, avoids office drama, and keeps the team motivated and accountable.

Key Responsibilities:

• Lead and manage the team, ensuring accountability and efficiency.
• Oversee daily office operations and administrative functions.
• Monitor sales tasks, policy updates, and customer follow-ups in the ECRM system.
• Serve as the first point of contact for team questions and issue resolution.
• Ensure CSR employees and Sales Reps are meeting goals and completing assigned tasks.
• Manage high-value client accounts and ensure top-tier service.
• Organize and distribute tasks from the Agent’s email as needed.
• Handle employee scheduling, PTO requests, and ensure proper office coverage.
• Review and distribute timecards, ensuring accuracy before submission.
• Maintain a smooth workflow by delegating tasks and ensuring follow-through.

What You Bring:

• Excellent written and verbal communication skills.
• Strong leadership and team management abilities.
• Outstanding organizational skills with attention to detail.
• A proactive mindset with problem-solving skills.
• Dedication to customer service and business growth.
• Proficiency in computer applications, particularly Windows-based systems.
• Ability to multitask and work effectively in a team environment.

If you’re ready to take on a leadership role in a dynamic office setting and help drive business success, we’d love to hear from you!