Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2011 and has grown to a team of 10 dedicated professionals who share a passion for serving our community and supporting one another. Before becoming an agent, I worked in wealth management after earning my undergraduate degree from California State University, Northridge and my MBA from University of La Verne.

I’m heavily involved in the community, serving on multiple non-profit boards and previously as a commissioner for the City of Santa Clarita for four years. Supporting youth sports is a big passion of mine, and we sponsor teams every chance we get.

We offer a signing bonus, two weeks PTO, 401(k), medical reimbursement, paid licensing, and all major holidays off and paid. But what really sets us apart is our culture. We live by our core values of Passion, Ambition, Trust, and Teamwork - creating a place where both clients and team members experience something truly remarkable.

We’re looking for people who will add to this culture, not just fit into it. If you’re passionate, team-oriented, and ready to grow, this could be the perfect place for you.

ROLE DESCRIPTION:
Henry Rodriguez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.