Accounts Receivable Specialist

Overview The Accounts Receivable Chargeback Specialist is responsible for ensuring the prompt and accurate collection of customer invoices, verifying chargebacks, and resolving issues related to on-account payments and credit memos. This position is essential to maintaining the company’s cash flow and fostering strong, collaborative relationships with both internal and external stakeholders. Responsibilities Engage with customers to facilitate the payment of outstanding invoices and address invalid deductions Reconcile customer account balances and conduct consistent follow-up to ensure accuracy Identify underlying issues contributing to unpaid balances and implement effective resolution strategies Maintain comprehensive documentation of collection activities and correspondence Cultivate and sustain professional relationships with internal teams and external partners Conduct research and validation of customer deductions Dispute invalid deductions and process credit memos in accordance with company policies Qualifications and Skills High school diploma required; a college degree is preferred Demonstrated experience in accounts receivable collections or related fields Strong verbal and written communication skills Excellent organizational abilities and attention to detail Proficiency in Microsoft Excel Capacity to manage a high volume of correspondence and workload efficiently #J-18808-Ljbffr