Patient Sales and Wellness Consultant

Job Description

Job Description

Patient Sales Consultant

Growth Opportunity Into Case Management

Location: Apex Chiropractic – Louisville, CO
Position Type: Part-Time with the opportunity to grow into a full-time hourly role

READ THIS FIRST

This is a sales and consultation-focused position with the opportunity to grow into Case Management .

You will begin by:

• Conducting new patient consultations

• Educating patients about available programs

• Recommending appropriate care options

• Enrolling patients into red light therapy and weight loss programs

• Creating a smooth handoff to the Case Manager and care team

As you become proficient in consultations, enrollment, clinic systems, and patient communication, you may have the opportunity to expand into Case Management responsibilities.

This position is not intended to grow into office management or clinic operations leadership. The growth path is focused on becoming more involved in the patient journey—from the initial consultation through ongoing progress, accountability, and program completion.

If you are not comfortable:

• Leading conversations

• Discussing pricing and program options

• Helping people make decisions

• Asking patients to begin care

• Being held accountable to performance expectations

This is not the right position.

WHO WE ARE

Apex Chiropractic is a fast-growing, results-driven clinic specializing in corrective chiropractic care, medical-grade light therapy, weight loss programs, spinal decompression, and neuropathy care.

Red light therapy is one of the busiest areas of our clinic, so this position will have a strong focus on consultations and enrollment for our light therapy and weight loss programs.

We operate with structure, precision, consistency, and accountability. We are looking for dependable, high-performing team members who take pride in creating an excellent patient experience.

CAREER PATH

This is not intended to be a temporary or short-term position.

We are looking for someone who wants to:

• Become highly skilled at patient consultations and program enrollment

• Build confidence presenting treatment recommendations

• Consistently meet performance expectations

• Learn the complete patient journey

• Take on additional hours as the clinic grows

• Potentially transition into a combined sales and Case Management role

• Build a long-term career working directly with patients

The position may remain hourly as hours and responsibilities increase. A salaried arrangement is not required.

Training for this role is extensive, and we invest significant time and resources in helping the right person succeed.

PHASE 1: SALES AND CONSULTATIONS

As the Patient Sales Consultant , you will conduct new patient consultations for our medical-grade light therapy and weight loss programs.

You will learn about each patient’s goals, challenges, concerns, and motivations. You will then educate the patient, recommend the most appropriate program, present available options, and confidently guide them toward starting care.

Once a patient enrolls, the Case Manager will take over the ongoing execution and management of the program.

Your initial responsibility is to provide a professional consultation and create a clean, confident handoff to the care team.

PHASE 2: GROWTH INTO CASE MANAGEMENT

As you gain experience and demonstrate consistency, you may begin taking on Case Management responsibilities, including:

• Conducting patient onboarding appointments

• Guiding patients through their weight loss or light therapy programs

• Performing progress evaluations and re-exams

• Conducting Styku body scans and measurements

• Reviewing progress with patients

• Providing accountability and encouragement

• Educating patients on program expectations and consistency

• Maintaining accurate patient records and documentation

• Supporting patient retention and program completion

• Presenting continued-care or next-step options when appropriate

The goal is for the right person to eventually understand and support the full patient journey—from the initial consultation through ongoing care and results.

KEY RESPONSIBILITIESConsultations and Enrollment

• Conduct structured new patient consultations

• Learn about each patient’s goals, concerns, and motivations

• Build trust quickly and communicate clearly

• Educate patients about medical-grade light therapy and weight loss programs

• Recommend the program best suited to the patient’s goals

• Present program options and pricing confidently

• Address questions and common objections professionally

• Guide qualified patients toward beginning care

• Complete accurate enrollment documentation

Patient Experience and Coordination

• Ensure patients feel heard, informed, and confident

• Communicate expectations clearly

• Maintain a professional and positive consultation experience

• Create accurate notes and documentation

• Provide a smooth handoff to the Case Manager and care team

• Follow up with prospective patients as required

Growth Into Case Management

• Learn established Case Management systems and protocols

• Support onboarding and progress appointments as trained

• Help patients remain consistent with their programs

• Track patient progress accurately

• Provide education and accountability

• Maintain organized and current patient records

• Support patient retention and successful program completion

Sales and Clinic Growth

• Contribute to clinic growth through strong consultations and consistent follow-up

• Work toward established consultation and enrollment goals

• Track performance and participate in ongoing training

• Follow established scripts, systems, and processes

• Collaborate with the team to support overall clinic performance

WHAT SUCCESS LOOKS LIKE

Success in this position includes:

• Strong consultation-to-enrollment conversion rates

• Patients feeling confident, informed, and excited to begin

• Professional and ethical program recommendations

• Clean and accurate documentation

• Smooth handoffs to the Case Manager and care team

• Consistent follow-up and communication

• Dependability, preparation, and attention to detail

• The ability to gradually take on Case Management responsibilities

• A consistent contribution to clinic growth and patient results

COMPENSATION

• Hourly base pay of $25–$35 per hour , depending on experience

• Team-based monthly bonus opportunities

• No individual commissions

• Bonuses are earned when the clinic reaches overall performance goals

• Opportunity to increase hours and compensation as performance and responsibilities grow

• Potential to transition into a full-time hourly sales and Case Management role

We do not pay individual commissions. We use team-based bonuses to encourage collaboration and ensure patients continue receiving excellent care after enrollment.

SCHEDULE

• Part-time to start

• Minimum required availability: Monday–Thursday, 9:30 AM–1:30 PM

• Additional hours may become available based on performance and clinic growth

• Opportunity to transition into a full-time schedule in 2027

• The position may remain hourly as hours and responsibilities increase

REQUIRED QUALIFICATIONS

• Strong verbal and written communication skills

• High attention to detail

• Confidence speaking with patients

• Comfort presenting program options and pricing

• Ability to lead structured conversations

• Ability to follow established scripts and systems

• Professionalism and emotional intelligence

• Dependability and punctuality

• Willingness to be coached and held accountable to performance expectations

• Ability to document consultations and patient information accurately

• Interest in supporting patients beyond the initial sale

PREFERRED EXPERIENCE

Experience in any of the following is a significant advantage:

• Sales

• Consultations

• Case Management

• Patient enrollment

• Healthcare or wellness services

• Chiropractic care

• Weight loss coaching

• Personal training or fitness

• Medical-grade light therapy

• Other patient-facing or customer-facing positions

Direct experience is helpful but not required. We are willing to train the right person who has strong communication skills, confidence, professionalism, and a willingness to learn.

WHO YOU ARE

You are:

• Confident, professional, and comfortable speaking with people

• Able to build trust quickly

• Motivated by goals and measurable performance

• Detail-oriented and highly organized

• Comfortable discussing pricing and asking for a decision

• Coachable and willing to follow a proven process

• Dependable and consistent

• Interested in both sales and ongoing patient care

• Excited by the opportunity to grow into Case Management

• Looking for a long-term role working directly with patients

We are looking for someone who can connect with patients, communicate clearly, perform consistently, and eventually support the complete patient journey from consultation through results.

HOW TO APPLY

Please submit your resume and a short cover letter explaining:

• Your experience in sales, consultations, healthcare, wellness, or other patient-facing roles

• Why you are comfortable discussing program options and pricing

• Why you are interested in growing into Case Management

• Why you would be a strong fit for a results-driven clinic environment

Job Type: Part-time with the opportunity to grow into full-time
Pay: $25–$35 per hour, depending on experience
Supplemental Pay: Team-based monthly bonus opportunities