Marketing Operations Manager

Marketing Operations ManagerCrusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.About the Role:As Marketing Operations Manager, you will run the day-to-day execution that keeps Crusoe's marketing programs moving. Working closely with our marketing operations lead, you will build and QA campaigns across Marketo and Salesforce, manage the data flowing between them, and partner with every team in marketing to get programs live accurately and on time. Alongside that execution work, you will contribute to how the function scales — helping evaluate new capability in our existing stack, improving the processes behind the work, and building AI-assisted tooling that makes execution faster and more reliable. This role is ideal for a meticulous, systems-minded operator who thrives in a fast-paced environment and takes real pride in work that is built right.What You'll Be Working On:Build and configure Salesforce campaigns end to end — audience and list setup, workflow logic, send scheduling, and campaign hierarchy taggingBuild, QA, and deploy marketing emails and nurture programs in Marketo, including segmentation, A/B setup, link and UTM checks, and send-time QABuild and maintain Marketo forms embedded on Crusoe-hosted pages, partnering with the web team on placement, tracking, and field mappingStand up Marketo programs for webinars, field events, and product launches, including templates, tokens, smart campaigns, and channel setupRun data and list imports end to end — field mapping, normalization, deduplication etcMaintain data hygiene across Marketo and Salesforce, including dedupe rules, field standardization, unsubscribes, and sync error resolutionPartner with Events, Digital, Content, Brand, Web, and Product Marketing through their planning cycles to scope upcoming campaign, email, and automation work, and direct contractor capacity when volume requires itPartner with Revenue Operations and Sales on lead routing, lifecycle stages, and scoring, ensuring marketing-generated leads are accurately assigned in Salesforce and every data point needed for downstream outreach is capturedBuild AI-assisted tooling and automated workflows that turn recurring operational work into repeatable, reliable processes the whole team can useHelp evaluate new functionality across the marketing stack, contribute to scoping and integrating new tools, and improve existing processes as the team scalesWhat You'll Bring to the Team:5+ years of marketing operations or marketing automation experience in B2B environments, with a proven track record of hands-on campaign execution and data managementDeep, hands-on Marketo expertise as a primary builder — programs, smart campaigns, tokens, emails, templates, forms, segmentations, lifecycle, and scoringStrong working knowledge of Salesforce — campaigns and campaign members, leads versus contacts, reports and list views — and a practical understanding of how the Marketo sync behavesDemonstrated experience importing and cleaning marketing data at volume with a high bar for accuracyExperience working across a growing, integrated marketing tech stack, with the ability to trace data across connected systems and diagnose where it breaksPractical AI fluency, with experience building AI-assisted tools or automated workflows that support an operations functionStrong analytical skills, with experience building reporting that stakeholders rely on and turning campaign and funnel data into clear answersExperience supporting a wide variety of stakeholders — web, brand, digital, events, content, product marketing, revenue operations, and sales — and translating their requests into executable workExceptional organization and attention to detail, with the ability to manage competing deadlines across many concurrent campaignsExcellent communication and collaboration skillsBachelor's degree in Marketing, Business, or a related field; Marketo Certified Expert (MCE) a plusFamiliarity with our wider marketing stack — Sigma, Knak, Qualified, Webflow, Google Analytics, Workato a plusComfort level with ambiguity and ability to operate both strategically and tacticallyProcess to stay on top of and implement the latest developments in marketing automation, martech, and AI toolingBenefits:Competitive compensation and equity packagesRestricted Stock UnitsPaid time off, paid holidays & leave of absence programsComprehensive health, dental & vision insuranceEmployer contributions to HSA accountPaid parental leavePaid life insurance, short-term and long-term disabilityProfessional development & tuition reimbursementMental health & wellness supportCommuter benefits (parking & transit)Cell phone stipend401(k) Retirement plan with company match up to 4% of salaryVolunteer time offGlobal travel insurance & emergency assistanceDaily meals allowanceAdditional perks & programs specific to locationCompensation will be paid in the range of up to $130,000 - $160,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.