Security Team Leader

Security Team Leader

Under the supervision of the Building Security Manager, a Team Lead is a full-time role providing front-line supervision and direction to Security personnel. Responsibilities include deployment and oversight of personnel and other duties as assigned. Security Team Leads assist in enforcing Company safety and security policies and procedures, as well as compliance to local, state, and federal laws. The Security Team Lead may be assigned to first shift consisting of hours of 5:30am - 2:00pm, second shift consisting of hours of 1:30pm - 10:00pm or overnight shift consisting of hours of 9:30pm - 6:00am. More specific responsibilities include, but are not limited to:

• Provide overall supervision to security personnel. Assist with the hiring, training, coaching, and counseling of staff in an effort to create an environment where safety and security practices are followed and adhered.
• Perform administrative functions including, but not limited to; scheduling, timecard management, preparing required reports, addressing punctuality/attendance issues, issuing credentials, reviewing camera footage as necessary, etc.
• Investigate and compile accurate incident reports to be submitted to Security management.
• Coach and counsel security personnel as necessary and required; make recommendations for corrective action when applicable and necessary.
• Monitor and record activity on venue security cameras. Ensure that all cameras are working properly and are unobstructed.
• Monitor and patrol the venue and overall campus property to ensure a safe and secure environment. Observe, report, and control ongoing activity, keeping track of unusual occurrences. Assist with the ejection or control of unruly, disruptive or intoxicated guests.
• Assist in developing and implementing preventative measures against accidents, thefts and other risks as assessed.
• Monitor entry and access points of the venue. Screen and confirm employees, visitors, guests, and vendors entering the venue to ensure appropriate access. Review and verify documentation to ensure validity and surface issues accordingly.
• Escort venue visitors, at all levels, as necessary and relevant on event and non-event days.
• Respond immediately to the fire control panel to locate, acknowledge and silence the alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.
• Respond, observe, and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations.
• Document activities, incidents, etc,. on the appropriate logs and forms as precisely and accurately as possible.
• Provide a high-level of customer service to employees, visitors, guests, and vendors as necessary and relevant.
• Other duties as necessary and relevant.

We'd love to hear from people with:

• High school diploma or equivalent; preference to business-related college coursework
• Minimum of three (3) years of security experience demonstrating position progression into advanced role(s) and responsibilities; leadership or supervisory experience preferred.
• Proficient in the use of MS Office or Google office applications, including use of security type software applications.
• Able to maintain one's composure while handling multiple tasks simultaneously in a high-pressure environment.
• Ability to lead, give clear and concise direction, and provide constructive feedback; can demonstrate confidence and leadership abilities.
• Demonstrated ability to maintain confidentiality and sensitive information.
• Must be able to work a flexible schedule to include long hours, working nights, weekends, and holidays as required.
• Position requires prolonged standing and walking; able to work in the elements of the weather at times.

Physical Requirements The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Physical Requirements:

• Patrolling (on foot):
  • Walking: Ability to walk for extended periods, potentially over uneven terrain.
  • Standing: Ability to stand for prolonged periods of time.
• Patrolling (by bicycle):
  • Balance and Coordination: Ability to maintain balance and control a bicycle.
  • Lower Body Strength: Ability to pedal for extended periods.
  • Cardiovascular Endurance: Ability to sustain physical exertion.
• Standing:
  • Posture: Ability to maintain an upright posture.
  • Endurance: Ability to stand for extended periods without excessive fatigue.
• Sitting:
  • Posture: Ability to maintain a seated posture.
  • Alertness: Ability to remain alert and attentive while seated.
• Climbing Stairs:
  • Lower Body Strength: Ability to ascend and descend stairs.
  • Balance: Ability to maintain balance while climbing.
• General Requirements:
  • Vision: Adequate vision (with or without correction) to observe surroundings.
  • Hearing: Adequate hearing (with or without aids) to detect sounds and communicate.
  • Communication: Ability to communicate effectively, both verbally and potentially in writing.
  • Lifting/Carrying: Ability to lift and carry objects weighing up to 40lbs (e.g., equipment, assisting in emergencies).
  • Dexterity: Ability to use hands and fingers to operate equipment (e.g., radios, phones).

Essential Environmental Conditions:

• INSIDE/OUTSIDE:
  • Frequently works both indoors in climate-controlled environments and outdoors in varying weather conditions, including exposure to direct sunlight, heat, humidity, rain, sleet, and wind. The employee must be able to perform essential functions in both indoor and outdoor settings.
• COLD/HEAT:
  • Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather. Range, e.g., 40°F to 100°F. Must be able to perform essential functions in these temperature variations.
• WET/DRY:
  • Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.
• NOISE/VIBRATIONS:
  • Exposure to intermittent high noise levels exceeding [Specify Decibel Level, e.g., 85 dB] from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.
• HAZARDS:
  • Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.

Compensation: $25.00 - $27.00 per hour In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate's education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.