Operations Manager

Operations Manager Position Summary The Operations Manager supports the day to day coordination and implementation of training, education, and outreach programs within the UNM Comprehensive Cancer Center (UNMCCC), specifically the Cancer Research Training and Education Coordination Core (CRTECC). This role assists in the planning, delivery, and ongoing operation of programs focused on cancer research and care that serve learners across multiple stages—from early education through advanced professional development. Reporting to the Education & Outreach Manager and working closely with the Associate Director of CRTECC, the Operations Manager collaborates with faculty, staff, and community partners to support cancer education, training, and workforce development efforts. This position is responsible for coordinating program logistics, supporting trainee engagement, assisting with data tracking and reporting, and ensuring smooth program operations. CRTECC’s mission is to build a skilled research and care workforce. The Operations Manager supports this mission by facilitating effective program implementation, maintaining strong operational processes, and contributing to participant-centered program delivery. Key Responsibilities Program Coordination & Implementation Coordinate and support the implementation of CRTECC education, training, and outreach programs across multiple learner levels. Assist with development, scheduling, logistics, and execution of program activities, including seminars, workshops, meetings, and events. Support tracking of program deliverables and timelines to ensure alignment with project goals and requirements. Outreach, Recruitment & Participant Support Support recruitment and outreach activities that promote participation in cancer research and care training programs. Assist with coordination of outreach events, communications, and engagement efforts. Provide direct program support to participants, including onboarding, routine communication, and ongoing engagement. Operational & Administrative Support Provide day to day administrative and operational support for CRTECC programs, including coordinating meetings and maintaining program schedules. Prepare and edit program materials such as correspondence, reports, handbooks, and presentations. Assist with resolving administrative issues and supporting efficient program operations. Team Coordination & Support Coordinate activities among program staff, faculty collaborators, consultants, trainees, and volunteers. Support the Education & Outreach Manager in organizing workflows and maintaining coordination across program activities. Assist with onboarding and supporting student employees, interns, and program assistants. Financial & Program Support Assist with budget tracking, purchasing, and expense reconciliation to ensure compliance with institutional and grant guidelines. Support coordination of travel, reimbursements, and procurement activities related to program operations. Data Tracking, Reporting & Program Support Maintain and update trainee and program data systems to support tracking of participation and outcomes. Assist with data collection, validation, and preparation of reports for program evaluation and leadership review. Develop summaries, tables, and presentation materials to support reporting requirements and program monitoring. Compliance & Program Requirements Support adherence to UNMCCC, CRTECC, and funding agency guidelines, policies, and reporting requirements. Assist with preparation for program reviews, audits, and required reporting activities. Serve as a Campus Security Authority under Clery Act guidelines, as required. Conditions of Employment Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. If located at the UNM Children's Campus, the successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and continued successful status will be verified by periodic future background checks. Minimum Qualifications High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Bachelor’s degree preferred; Bachelor’s degree in education, public administration, health sciences, or a related field is desirable. Experience supporting education, training, or outreach programs in cancer research, clinical care, public health, or a related field. Experience coordinating program operations, events, or participant services in an academic, healthcare, or research setting. Familiarity with data tracking, reporting systems, and program evaluation processes, particularly in grant-funded environments. Demonstrated ability to work with diverse populations and support inclusive recruitment and engagement efforts. Strong organizational, communication, and problem-solving skills, with attention to detail and ability to manage multiple priorities. Additional Requirements Finalists should be prepared to provide official educational transcripts if selected for hire. Applicants must provide names of 3 professional references that the hiring official can contact. Benefits This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. ERB Statement As a condition of employment, eligible employees working greater than 0.25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Equal Opportunity Employment The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. #J-18808-Ljbffr The University of New Mexico