Supervisory Vocational Rehabilitation Counselor

Job Title

Supervisory Vocational Rehabilitation Counselor

Duties

Specific duties include:

• Supervises GS-13 Vocational Rehabilitation Counselors, assigning work, evaluating performance, providing coaching, resolving routine personnel issues, and ensuring alignment with VA/VBA strategic goals.
• Leads national VR&E quality assurance and compliance activities, including monthly QA reviews, audits, special focus reviews, and supervisory validation of work products.
• Ensures accuracy, completeness, and regulatory compliance of QA findings; monitors staff accuracy trends; implements corrective actions and targeted training.
• Conducts complex program analysis, identifies systemic issues, evaluates trends, and recommends policy, procedural, and training improvements.
• Interprets statutes, regulations, policy, and directives; provides expert technical guidance to VR&E staff, leadership, and stakeholders.
• Coordinates communication with senior leadership, field stations, and internal teams; delivers briefings; clarifies policy issues; and fosters cross-organizational collaboration.
• Responds to inquiries, audits, and oversight reviews (GAO, OIG, Congressional); prepares formal responses and recommends corrective measures.
• Develops QA review protocols, procedures, and training materials; ensures consistent application of QA methodology across reviewers.
• Maintains program knowledge related to VR&E laws, regulations, procedures, and performance requirements; ensures timely completion of assignments and training.
• Performs all other duties as assigned.

Promotion Potential: Position is at Full Performance Level.

Work Schedule: Full time, Monday through Friday

Compressed/Flexible: May be available.

Telework: Ad Hoc.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Vocational Rehabilitation Counselor; 402860.

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required.