Customer Service & Automation Specialist
Healthy Kids Extended Day Program
Part-Time Customer Service & Automation Specialist
Healthy Kids Programs is seeking Part-Time Customer Service & Automation Specialists to support family enrollment while helping improve and streamline internal registration processes.
This role serves as the primary point of contact for prospective families during the enrollment journey while also identifying opportunities to automate workflows, improve communications, and increase operational efficiency across registration and customer support functions.
This role also serves as a trusted resource for families navigating childcare assistance programs. The Customer Service & Automation Specialist will develop expertise in childcare subsidy programs and guide families through eligibility, enrollment, and renewal processes to improve access and reduce barriers to care.
This is an excellent opportunity for someone who enjoys both customer service and finding smarter ways to get work done through technology, systems, and process improvement.
Key responsibilities include:
- Family Registration, Enrollment & Subsidy Support
- Automation & Process Improvement
Requirements:
Qualifications:
- Required
- Preferred
What success looks like:
- Part-Time Benefits
Why join Healthy Kids Programs?
About Healthy Kids Programs
Equal Opportunity Employer
Healthy Kids Extended Day ProgramVacancy posted 5 days ago
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