CRM Voice AI Product Manager - Lead Pods & Model Strategy
ServiceNow
ServiceNow is seeking a senior Product Manager for CRM Voice AI in Santa Clara. The role leads a pod, owning STT/TTS model evaluation, and coordinates across multiple pods to influence platform direction. You will work directly with enterprise customers and shape product learning from real production traffic. You will help define the playbook for voice AI features across industries, balancing latency, accuracy, and cost while partnering with the platform and CRM teams.
#J-18808-LjbffrVacancy posted 11 hours ago
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