Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior PM, CRM Voice AI & Enterprise Pods

ServiceNow

ServiceNow is seeking a Senior Product Manager for CRM Voice AI in the Santa Clara area. The role focuses on leading two pods with enterprise customers, designing and shipping voice agents, and shaping platform roadmaps.

You will work closely with engineers and a product manager to translate customer outcomes into scalable product learning and assets. You will own both the customer outcome and the product learning, using evaluation frameworks and analytics to improve agent behavior and system

#J-18808-Ljbffr
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Senior PM, CRM Voice AI & Enterprise Pods in Santa Clara, CA vacancy
  • $190.9k - $334.1k

     ...Today, ServiceNow is the AI control tower for...  ...DescriptionAbout the Team: CRM Voice AI builds autonomous voice...  ...voice AI with enterprise customers today and scaling...  ...How We Work: We work in pods - small, dedicated teams...  ...that comes from it. Every PM on this team runs at... 
    Senior
    CRM
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    4 days ago
  •  ...ServiceNow in Santa Clara is seeking a senior product manager for CRM Voice AI. You will lead a pod, own conversational experiences, and collaborate with platform...  ...time LLM orchestration. You will partner with enterprise customers to drive scalable voice solutions and... 
    Senior
    CRM

    ServiceNow

    Santa Clara, CA
    20 hours ago
  •  ...ServiceNow is seeking a product leader for CRM Voice AI, building autonomous voice agents for customer service inside the CRM unit. You will work in a pod model, owning two enterprise customers from design to production go-live, shaping the product with real-world usage... 
    CRM
    Remote work

    ServiceNow

    Santa Clara, CA
    19 hours ago
  •  ...ServiceNow is seeking a senior Product Manager for CRM Voice AI in Santa Clara. The role leads a pod, owning STT/TTS model evaluation, and coordinates across multiple...  ...platform direction. You will work directly with enterprise customers and shape product learning from... 
    CRM

    ServiceNow

    Santa Clara, CA
    20 hours ago
  • $166.5k - $291.4k

     ...Today, ServiceNow is the AI control tower for...  ...DescriptionAbout the Team: CRM Voice AI builds autonomous voice...  ...voice AI with enterprise customers today and scaling...  ...How We Work: We work in pods - small, dedicated teams...  ...that comes from it. Every PM on this team runs at... 
    CRM
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    9 days ago
  •  ...Inbound Product Manager, CRM Voice AIIt all started when...  ...Today, ServiceNow is the AI control tower for...  ...production voice AI with enterprise customers today and scaling...  ....How We WorkWe work in pods - small, dedicated...  ...that comes from it.Every PM on this team runs at least... 
    CRM
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    3 days ago
  • $224k - $308k

     ...literally connect our world - like AI and IoT. If you want to push...  ...leader to drive the enterprise-wide strategy and execution of...  ...functional teams, influencing senior stakeholders, and building a culture...  ...workflows, integrating with ERP, CRM, and ITSM to automate high-... 
    Senior
    CRM
    Full time
    Contract work

    Applied Materials

    Santa Clara, CA
    6 days ago
  • $184.7k - $277.6k

     ...Senior Software Engineer Enterprise Technology Services Sunnyvale, California, United States Software and...  ...the power of generative and agentic AI to the processes behind our business....  ...REST, event‑driven architectures, ERP, CRM, or ITSM platforms). ~ Experience with... 
    Senior
    CRM
    Relocation

    Apple Inc.

    Sunnyvale, CA
    3 days ago
  • $190.9k - $334.1k

     ...Today, ServiceNow is the AI control tower for...  ...capabilities: intelligent voice agents that resolve customer...  ...roleServiceNow is looking for a Senior Staff Product Manager to...  ...in production with enterprise customers, paired with...  ...12-18 months. Years of PM tenure matter far less than... 
    Senior
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    7 days ago
  • $205k - $308k

     ...Senior Manager, Master Data Management & Data Governance...  ...- hyperscalers, AI labs, the AI hardware supply...  ..., you'll own the enterprise vision for our most critical...  ...flows cleanly across ERP, CRM, PLM, service...  ...place and where every voice matters. Where uniqueness... 
    Senior
    CRM
    Work at office
    Flexible hours
    Shift work

    Everpure, Inc.

    Santa Clara, CA
    4 days ago
  •  ...thinking. Here, everyone has a voice, and every idea counts. If you...  ..., and Inclusion. We weave AI into the fabric of everything...  ...Key Responsibilities: Enterprise AI Roadmap: Own and prioritize...  ...Sales & Revenue Ops: Salesforce CRM, CPQ, Lead-to-Cash, Partner Ecosystems... 
    Senior
    CRM
    Full time
    Work at office

    Palo Alto Networks, Inc.

    Santa Clara, CA
    4 days ago
  •  ...Description We are seeking a hands‑on Senior Staff Engineer, Enterprise Data Platform to lead the design, implementation...  ...engineering pipelines, analytics, and AI‑driven solutions. This role requires...  ...heterogeneous sources including ERP, CRM, IoT, and third‑party APIs. Guide... 
    Senior
    CRM

    SanDisk

    Milpitas, CA
    16 hours ago
  • $152k - $241.5k

    We’re hiring a Senior Solutions Architect to drive technical engagement with...  ..., and customers across NVIDIA AI Factory solutions, focusing on on-premises enterprise solutions. In this role, you’ll connect...  ...needs.Be hands-on, and a voice of experience. This role is for those... 
    Senior
    Full time
    Local area
    Remote work

    Nvidia

    Santa Clara, CA
    4 days ago
  • $190.9k - $334.1k

     ...meaningful work. Today, ServiceNow is the AI control tower for business reinvention....  ...DescriptionThe Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships...  ..., context assembly, grounding against enterprise data, and handling the latency, cost, and... 
    Senior
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    5 days ago
  •  ...community where each individual can thrive.As the Senior Principal Technical Product Manager (TPM) for AI Security, you will lead the 0-to-1 product strategy...  ...and successfully deployed in complex, real-world enterprise environments.Key Takeaways of the RoleHigh-Impact... 
    Senior
    Full time
    Local area
    Remote work

    F5 Networks

    San Jose, CA
    5 days ago
  • $108.5k - $155k

     ...believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified...  ...Zscaler.RoleWe are looking for a Senior AI Analyst, GTM Intelligence to join...  ...role, reporting to the Director, CRM & PRM Applications in the Information... 
    Senior
    CRM
    Full time
    Work at office
    Local area
    Remote work

    Zscaler

    San Jose, CA
    6 days ago
  •  ...Crusoe in Sunnyvale, CA is seeking a Senior Enterprise AI Automation Engineer to design agentic AI workflows that orchestrate multiple enterprise systems and automate complex processes. You will work across platforms such as Workato, MuleSoft, and Zapier to enable scalable... 
    Senior

    Showcify, Inc.

    Sunnyvale, CA
    19 hours ago
  • $162.7k - $220.2k

     ...our Data, Analytics and AI ISV partners. As a...  ...to easily interact with enterprise customers and AWS sales...  ...service lines. - Work with CRM systems, reporting and...  ...reviews to AWS and Partner senior management team. -...  ...perspectives, and passionate voices our teams bring to... 
    Senior
    CRM
    Contract work
    Local area
    Flexible hours
    Shift work

    AmazonWebServices

    Mountain View, CA
    5 days ago
  • $195k - $269k

     ...thinking. Here, everyone has a voice, and every idea counts....  ...and Inclusion. We weave AI into the fabric of...  ...strategic direction. As a Senior Principal Technical...  ...alignment for our partners, enterprise customers, and global...  ...driving collaboration between PM, Engineering, and global... 
    Senior
    Full time
    Work at office
    Shift work

    Palo Alto Networks

    Santa Clara, CA
    5 days ago
  •  ...Cohesity opens in a new tab is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70%...  ...registration. Run disciplined pipeline hygiene: accurate CRM, honest stage progression, forecasts people can plan... 
    Senior
    CRM
    Remote work
    Flexible hours

    Cohesity, Inc.

    Santa Clara, CA
    4 days ago
  • $176k - $276k

     ...performance computing, gaming and AI. NVIDIA's GPUs are...  ...sectors. We are looking for a Senior Fulfillment & Logistics Data Analyst...  ...merge, and analyze data from enterprise systems including SAP S/4HANA,...  ...SAP EWM, SAP TM, TMS, WMS, ERP, CRM, carrier platforms, and logistics... 
    Senior
    CRM

    NVIDIA Gruppe

    Santa Clara, CA
    4 days ago
  •  ...NVIDIA Corporation is seeking a Senior Engineer to build the Enterprise Data Governance platform, shaping sensitive-information protection, data access at scale, and AI knowledge readiness. You will lead technical decisions, drive cross-system integration, and mentor... 
    Senior

    NVIDIA

    Santa Clara, CA
    16 hours ago
  •  ...Senior Director of Channel Sales, AI cybersecurity, Remote ~ San Jose, CA We are a fast-growing, venture...  ..., near-zero false positives, and enterprise-grade scalability. We're serving large...  ...-driven mindset with proficiency in CRM/PRM tools, channel analytics, and... 
    Senior
    CRM
    Remote work

    Planet Green Holdings

    San Jose, CA
    4 days ago
  • $201.3k - $352.3k

     ...work. Today, ServiceNow is the AI control tower for business...  ...group building the agentic AI and enterprise-scale search systems that...  ...Team Emerging tech is a small senior group inside AI Engineering and...  ...autonomously resolving cases across IT, CRM, HR, and Security. Action... 
    Senior
    CRM
    Work experience placement
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Santa Clara, CA
    9 days ago
  • $167k - $270.5k

     ...thinking. Here, everyone has a voice, and every idea counts. If you’...  ...Integrity, and Inclusion. We weave AI into the fabric of everything...  ...highly strategic and visionary Senior Data Automation/Marketing Ops...  ...solutions: Marketing Automation, CRM, Predictive Analytics, and Data... 
    Senior
    CRM
    Full time
    Work at office
    Visa sponsorship
    Work visa

    Palo Alto Networks, Inc.

    Santa Clara, CA
    4 days ago
  • $192k - $304.75k

    ## Senior Research Engineer - Enterprise ProductsApplylocations: US, WA, Remote: US, CA, Santa Clara: US, Remotetime type: Full timeposted on: Posted Yesterdayjob...  ...a Senior Research Engineer passionate about Generative AI inference. Are you excited to change the way people... 
    Senior
    Remote work

    NVIDIA Corporation

    Santa Clara, CA
    4 days ago
  •  ...We are looking for a Senior Software Engineer to design and build...  ...stack engineering with modern AI capabilities. You'll work across...  ...containerized deployments. Exposure to enterprise data pipelines (Databricks,...  ...enterprise workflows (LMS, CRM, ERP systems). Soft Skills... 
    Senior
    CRM

    TechDigital Group

    Santa Clara, CA
    3 hours ago
  • $296k - $395k

    Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone... 
    Senior
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours

    Lambda Labs

    San Jose, CA
    6 days ago
  •  ...Senior Manager AI and Analytics - Finance Full-time Shift: Day Max. Salary Region 2: 2...  ...AI and Analytics - Finance provides the Enterprise Analytics team an anchor that will partner...  ..., ERP systems (e.g., SAP S/4HANA), and CRM platforms (e.g., Salesforce) ~ Working... 
    Senior
    CRM
    Full time
    Contract work
    Work experience placement
    Local area
    Worldwide
    Flexible hours
    Shift work

    Intuitive

    Sunnyvale, CA
    6 hours ago
  •  ...About the Company Mango Voice is a leading provider of cloud-based...  ...experienced and collaborative Senior Backend Engineer to design, write...  ...is integrating and developing AI-driven features and agentic...  ...focusing on data integrations (CRM/PMS/EHR) and AI-driven workflows... 
    Senior
    CRM
    Remote work

    Jobrapido

    Santa Clara, CA
    21 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior PM, CRM Voice AI & Enterprise Pods. Be the first to apply!