Systems Administrator

SAIC has an immediate need for a Systems Administrator to provides core enterprise service support onsite at Rock Island Arsenal, IL.

Job Description:

• IT Service Delivery : Manage, track, and resolve desk side support requests efficiently utilizing the internal enterprise ticketing system. Ensuring NIPR/SIPR systems, user accounts, images and application services remain stable.
• Workflow Prioritization : Triage and prioritize workflow effectively based on issue urgency, business impact, and data/work sensitivity.
• Autonomous Execution: Operate with a high degree of self-motivation, taking initiative to resolve technical challenges with minimal direct supervision.
• Infrastructure Standards: Maintain safe and organized IT environments through adherence to proper cable management and hardware deployment best practices.
• Operational Maintenance : Execute routine hardware maintenance and directed technical tasks in support of broader IT department objectives. Advanced Troubleshooting: Proven ability to diagnose, analyze, and resolve complex hardware, software, and peripheral issues, including advanced printer support.
• Virtualization Knowledge : Solid foundational understanding of system virtualization concepts and virtualized environments.

Qualifications

Required Education:

• BS degree and two (2) years of hands-on experience; four (4) years of relevant experience accepted in lieu of degree.

Required Skills:

• Solid hands-on experience with VMware and/or other enterprise virtualization technologies.
• Strong proficiency in Windows Server administration, including Active Directory and Group Policy.
• Working knowledge of networking protocols, system security best practices, and IT infrastructure management.
• Proficient in Windows Server administration, patching, and update management.
• Familiarity with enterprise collaboration and project management tools.
• Understanding of DoD compliance frameworks, STIGs, and security hardening standards.

Required Certification:

• CompTIA Security+ CE

Required Clearance:

• Active Secret security clearance.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.