Business Development Associate

Babcock Laboratories, Inc. (Babcock Labs) is a leading full-service commercial laboratory that provides analytical testing for water, soil, food, beverages, and hazardous materials, ensuring compliance with state and federal regulations. Serving public utilities, government agencies, private industries, and engineering firms, Babcock Labs has earned a reputation for reliability and excellence. Accredited by CA ELAP, NELAP, ISO/IEC 17025, and approved by the U.S. EPA for UCMR 5 analyses, the company upholds the highest quality standards. Founded in 1906 and based in Southern California, Babcock Labs is 100% employee-owned and designated as a Women Business Enterprise (WBE) and Small Business Enterprise (SBE). With over 120 years of expertise, the team delivers superior data quality and customer service using state-of-the-art technologies to meet diverse testing needs. At Babcock Laboratories, your work makes a difference; supporting decisions that protect public health and the environment. We’re building a team of employee‑owners committed to delivering exceptional client experiences through partnership, innovation, and accountability. Join a team where your work, your voice, and your impact matter. Role Description This is a full-time, on-site role based in Riverside, CA. The Business Development Associate is responsible for driving new business, expanding existing client relationships, and ensuring revenue growth aligns with company sales goals. This role requires a combination of sales expertise, customer service skills, and networking abilities to capture new revenue opportunities while contributing to the development and execution of an effective sales strategy. The Associate will also oversee the Sales Assistant and/or Coordinator, ensuring efficient daily operations and a positive employee experience. Essential Duties and Responsibilities 1. Client Retention & Growth Proactively manage renewal discussions and secure profitable contract renewals. Analyze and negotiate price adjustments for existing contracts. Identify opportunities for expanding existing accounts to meet annual growth targets. 2. New Business Development Generate new business by prospecting, networking, and developing relationships with potential clients. Proactively re-engage non-active accounts per the sales plan. Contribute to the development of the company’s sales strategy. 3. Marketing & Networking Represent the company at industry events, trade shows, and conferences to build relationships and generate leads. Establish clear goals for securing new contracts and appointments with prospective clients. 4. Team Leadership Supervise, mentor, and develop the Sales Assistant and/or Sales and Marketing Coordinator. Interview, hire, and train new employees while ensuring team effectiveness and accountability. Conduct regular performance evaluations, provide feedback, and support employee development. Enforce company policies related to quality, safety, ethics, and workplace conduct. 5. Sales Operations Maintain and update the Customer Relationship Management (CRM) system. Prepare sales reports, analyze trends, and present findings to leadership. Track key sales performance metrics and maintain an updated sales pipeline. Develop and deliver presentations to clients and prospective customers. 6. Employee Development Adopt and communicate the company vision, mission, and values. Actively participate with manager for coaching and development. Track key performance indicators and employee scorecard metrics. Requirements The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Bachelor’s degree in business or a related field. Minimum of three years of technical sales experience. At least one year of laboratory experience is preferred. Core Competencies Demonstrated proficiency in Babcock Laboratories’ Competency Matrix. Strong understanding of customer relationship management (CRM) systems. Excellent negotiation, communication, and presentation skills. Ability to operate with integrity and uphold company values. Physical Demands The physical demands are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to manipulate computers, file, reach with arms and grasp with hands. The employee is occasionally required to stand, operate a motor vehicle, walk, and bend. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to a moderate noise level. Employees may also be exposed to unpleasant smells and hazards such as chemicals and fumes. #J-18808-Ljbffr Babcock Laboratories, Inc.