Case Manager

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. 

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. 

Job Summary

The Case Manager, as part of the Housing, Employment and Recovery Opportunities (HERO) program, will utilize wrap-around philosophy and techniques to assist clients in transitional housing. The case manager will meet with clients to maintain family and natural supports in the community, collaborate with clients and track the success of the Individual Service Strategy (ISS)/Treatment Plan of Care, coordinate individualized services and the involvement of providers working in the home and community setting and document all support related to activities and services.

Overview and Responsibilities

• Visit clients weekly to track ISS goals.
• Transport clients to community partner appointments
• Contribute to the ideas and processes of the case management team.
• Use a peer-to-peer approach to build rapport with individuals in recovery.
• Provide emotional and informational support for permanent housing by assessing strengths, desires and immediate and long-term needs of each client.
• Develop or contact family and natural supports which exist in the community.
• Receive input from case management team members regarding employment, housing, mentoring, substance use, other immediate/long term needs, and long-term financial stability needs.
• Complete daily and monthly departmental paperwork
• Daily update of electronic files including contact with clients, services or any internal or external referrals made.
• Adhere to the strategies and goals outlined in the ISS and Treatment Plan
• Coach clients to make solid well-informed decisions which maintain housing and advocate for the client.
• Assist client with monthly budgeting.
• Complete treatment plans and track goals monthly
• Provide financial and money management counseling sessions.
• Provide weekly case management sessions to ensure service delivery.
• Teach Life Skills classes.

• Refer client to additional resources to address other service needs (i.e., legal assistance, VA benefits, community substance use counseling etc.)
• Research additional benefits available to enhance service being provided.
• Engage the client, the family and natural supports within the community setting when feasible and desired by client.
• Networks with federal, state, and local agencies
• Any other duties as assigned.

Knowledge and Experience Requirements

• Bachelor’s degree and/or Peer Support Certification required. MSW preferred.
• Knowledge of housing and other supportive service resources.
• Knowledge of Housing First and Harm Reduction.
• Requires driver license (MO residents require Class E), valid and current auto insurance, vehicle.

Skills and Competencies Required

• Interest in helping Substance Use/Recovery clients reach full potential.
• Ability to work well with wide range of people in various settings.
• Excellent computer skills and the ability to process large amounts of data and manage caseload.
• Signs of continual personal growth
• Openness to learning new approaches and willingness to take on new tasks.
• Ability to set up and keep healthy boundaries and handle confidential information.
• Capability to respect ethnic and cultural diversity and work in team setting.
• Ability to lead by example and be a good role model for others.
• Ability to remain calm in stressful situations.
• Ability to follow, understand and meet grant requirements including paperwork.
• Ability to engage and work with community agencies and programs.
• Ability to embrace the mission and values of Catholic Charities of St. Louis.

Resources for Which Accountable

• None

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability. 




Pre-Employment Screening 
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.