FL-DOT-Clearwater-Pinellas Operations Center-Clerk

FL-DOT-Clearwater-Pinellas Operations Center-Clerk

Must have professional customer facing office experience

Pay: 0000/hr / Bill: 0000/hr

Dress Code: Business Casual

Job Description:

• Answering and re-routing phone calls at the receptionist desk
• Receiving, sorting and sending mail and packages via USPS and FDOT's courier services
• Receiving guests or the public at the receptionist desk
• Filing letters and documents; assisting with scanning FDOT documents filing and archiving, and other related duties as needed

Knowledge and Skills Needed:

• Knowledge of general office procedures and practices
• Knowledge of the techniques for effectively dealing with people
• Skill in providing customer service
• Skill in the use of office equipment
• Skill in the use of a personal computer
• Ability to access, input, and retrieve information from a computer database
• Ability to follow oral and written instructions
• Ability to review data for accuracy and completeness
• Ability to establish and maintain effective working relationships with others
• Ability to communicate effectively verbally and in writing

Required/Desired Skills:

• Ability to speak and understand English - Required - 0
• High School Diploma - Required - 0
• Customer facing experience in a professional office setting - Required - 1 - Years
• Front receptionist experience answering multi-line phone - Required - 1 - Years
• Scanning documents - Required - 1 - Years
• Sending packages via USPS and courier services - Required - 1 - Years