Financial Center Manager II - Naperville, IL

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Financial Center Manager II – Naperville, IL Total Base Pay Range: $45,100.00 – $85,600.00 USD per year. General Function The Financial Center Manager (FCM) leads and coaches a team that drives consistent operating rhythms and the execution of customer onboarding and ongoing relationship management. The FCM actively strengthens the financial center’s book of business while providing an exceptional customer experience. The role oversees sales and service support, daily operations, staffing needs, and ensures high quality. Each financial center is tiered based on factors such as the number of households, revenue, and opportunity. The FCM is accountable for the sustainment and growth of the business and promotes business growth by developing deposits, assets, fee‑based services, and retaining new and existing consumers and business customers. Essential Duties & Responsibilities Deepen consumer and small business customer relationships by providing a memorable customer experience. Demonstrate and maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources; stay informed, guide, and lead the team. Lead by example through consistent use of the consultative sales process to proactively identify financial needs of current or prospective customers and recommend appropriate solutions. Deliver an integrated book‑of‑business strategy so all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Source, develop, coach, and lead a team that reinforces core values and business strategies. Cultivate a One Bank culture that proactively collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling ethical behavior expected of every employee. Additional duties as assigned. Minimum Knowledge, Skills & Abilities Required College degree or three (3) or more years of leadership experience in a sales environment. Previous management experience required. Experience in the financial industry and managing a P&L preferred. Ability to professionally represent Fifth Third Bank in verbal and written communication. Ability to analyze credit and financial information. Ability to successfully execute and coach sales activities. Exhibits business acumen. Demonstrated ability to make sound decisions. Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training. Equal Employment Opportunity Statement: Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third Bank