Operations Coordinator

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. PagerDuty is looking for a People Operations Coordinator to join our HR Infrastructure & Operations team. This role is focused on tactical and administrative excellence, providing foundational support across HR operations, talent acquisition coordination, and global hub management. Working full time out of our Atlanta office, you will ensure the seamless execution of daily workplace experiences and core HR workflows to support our global team. thrives in a dynamic environment, enjoys working cross-functionally, enjoys a challenge, and is passionate about creating a positive, seamless workplace experience for all. This is an in-office position in Atlanta, GA (5 days per week) with the flexibility to occasionally work from home on Friday. Key Responsibilities HR Operations: Partner on onboarding, offboarding, Workday data integrity, and compliance tasks. Talent Acquisition Coordination: Manage ATS workflows, handle executive scheduling, and lead on-site interview coordination. Global Hub Support: Lead centralized management of global hub programs (including Lunch programs, Kadence system administration, etc.). Local Workplace Experience (Atlanta / Toronto): Serve as the HR point of contact for local hub operations; own day-to-day employee presence and light facilities coordination. Basic Qualifications 1–3 years of experience in an HR support, talent acquisition coordination, or workplace operations role. Proven track record in handling administrative scheduling, ATS management, and operational logistics. High attention to detail with the ability to maintain data accuracy in HRIS platforms (Workday preferred). Strong organizational skills and the ability to manage on-site hub logistics and vendor programs. Excellent written and verbal communication skills with a customer-service mindset. Ability to handle sensitive and confidential employee information with high discretion. Ability to work on-site out of our Atlanta office 5 days a week. Preferred Qualifications Bachelor's degree from an accredited college or university in a related field, or equivalent years of experience Creative problem-solving skills Strong technical skills with the ability to learn and navigate new systems and processes Prior experience using productivity and collaboration tools such as Google Workspace, Zoom, Slack, Office, Salesforce, Monday.com, AI and others Experience in a fast-paced technology or SaaS environment Experience with HRIS systems (Workday or similar) The base salary range for this position is 60,000 - 82,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 5 days per week, so you can thrive in your new role and fully embrace being a Dutonian! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site . Your package may include: Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & Hibernation Duty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email View email address on click.appcast.io and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program. #J-18808-Ljbffr