Workplace Solutions Coordinator

Workplace Coordinator

We are seeking an enthusiastic and energetic Workplace Coordinator to join our Richmond office. The ideal candidate is well-organized, adaptable, and an active thinker who always seeks the best approach.

The Workplace Coordinator must be able to work independently and enjoy the administrative challenges of supporting a diverse team including senior leadership and multiple departments. In coordination with the leadership team, the Workplace Coordinator is responsible for overseeing the day-to-day operations and community engagement for the Richmond office.

Responsibilities

• Provide operational and logistical support to the Richmond Office.
• Be the first point of contact for both internal and external parties.
• Deliver exceptional service to all internal and external clients and visitors.
• Organize travel needs and prepare detailed travel itineraries for Richmond leadership using Clark's travel site Egencia.
• Handle event planning to include involvement with volunteering initiatives, office parties, social events, all-hands meetings, and new hire orientation coordination.
• Inventory, track, and order office and kitchen supplies; ensure workspace and kitchen are neat, clean, & organized.
• Manage invoicing and expenses via the Coupa system to include VP-level expense reports.
• Oversee various vendors and related duties including maintenance, mailing/deliveries, office supplies, equipment, furniture, catering & food/beverage, office cleaning, and errands.
• Property Management Liaison. Ensure rent & utilities are being paid, manage access to parking and suite.
• Maintain office security by following safety procedures and controlling access via the reception desk (manage logbook, issue vendor keys).
• Provide an exceptional workplace experience - from answering the main line to greeting someone at the front door.
• Communicate all internal messaging related to the daily operations of the Richmond office and region.
• Handle internal meetings as well as conference room coordination and support.
• Prioritize and manage multiple projects simultaneously.
• Maintain accurate documentation and filing systems.
• Other duties may be assigned, as necessary.

Qualifications

• Demonstrated ability to 'think on your feet' and solve problems.
• Personal confidence and a passion for customer service.
• Can-do attitude with superior organizational skills and accuracy.
• Ability to maintain confidentiality in all aspects of job responsibilities.
• Clear and concise written and verbal communication skills.
• Ability to juggle multiple competing priorities under deadlines.
• Must be advanced in Microsoft Office applications. Google Suite is a plus.
• Ability to navigate online platforms, such as Workday, Salesforce, Coupa, & Egencia.
• Ability and willingness to work occasional early mornings, evenings, and/or weekends as needed.
• Alignment to Clark Standards of Excellence: self-motivated, results oriented, adaptable, team player, accountable, ethical, innovative, resilient, builds relationships, builds people/teams and followership, sets direction and executes