Director of Partner Success - AMER
Anaplan
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Anaplan is scaling quickly, and we are expanding our Partner Ecosystem team to put additional focus on the overall success of our consulting and technology partners. Anaplan is seeking a Director, Partner Success - AMER to join our Channels & Alliances team, reporting to the VP, Global Partner Growth at Anaplan. Anaplan Partner Success team is on a mission to enable Partners on Anaplan Apps, platform & decision excellence framework to accelerate business success and outcomes. This is a player-coach role. As a leader and coach of the regional Partner Success team, you will play a pivotal role in building, enabling and scaling the partner ecosystem and the reagional Partner Success Team.
As a Partner Success Manager you will also be responsible for partner enablement for a specific territory. This is a role that will collaborate across PS, CS, products, Apps CoEs, marketing, alliances and sales to ensure partners are equipped with the tools, resources, and strategies to successfully market, sell, and implement our Apps-led strategy. This role is key to accelerating our growth and scaling our business through our partner network. The Partner Success team is seen as a strategic driver for increasing Partner adoption and success. Your Impact and Role - Partner Enablement Execution: Lead the execution of a comprehensive partner enablement strategy that aligns with Anaplan’s growth objectives and partner needs. This strategy includes the entire SIs, ISVs, and Cloud partner ecosystem. - Partner-led Delivery Excellence Execution: Lead and improve the partner delivery excellence program to ensure high-quality partner-led implementations and best practices, helping Anaplan customers get the most value from Anaplan Apps and Platform. - Manage and lead a team of Partner Success specialists: Lead, mentor, and empower a professional team focusing on their career growth and develop a strong workforce that contributes to the winning culture and core values of Anaplan. - Joint Operating Model: Partner closely with Sales, Marketing, Product, Apps CoEs, PS, CS, Lauch and other internal teams to define and execute a joint operating model for the success of the success programs that lead to accelerated GTM outcomes. Design innovative delivery mechanisms in collaboration with PS to ensure effective knowledge transfer and skill development. - Outcome Based Enablement: Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization. - You’ll interact with senior leadership internally and externally and play an important role in overall partner advocacy. Your qualifications, your influence - A proven track record of building & scaling enablement programs in a high growth, mid stage Enterprise SaaS company.
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