Clinical Manager

Clinical ManagerThe Denver Hospice has an immediate opening for a Clinical Manager overseeing the North Team. RN license required.Location: Denver, COStatus: Full-timeSchedule: Monday-Friday, 8:00a-5:00p, on-call as neededAnnual Pay Range: $90,272 - $106,080Supplemental Pay: Based on position, schedule and/or availability: Paid Mileage/Shift Diffs/StipendsMileage and Expense Reimbursement: Sixty-two and a half cents per mile – one of the highest in the industry!Culture, Benefits and Perks:We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.Employer pays over 90% of employee medical premium in some plansHealth Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000Healthcare Benefits are effective on the 1st of the month following 30 days of employmentExtensive Paid Time Off (PTO/Vacation Pay/Sick Leave): 18 days in the first year for FT team membersSeven Paid Holidays with an additional Floating Holiday403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensationCompany-Paid Life and AD&D InsuranceCareer & Logo wearEducation Reimbursement ProgramClinical Career LaddersCertification PayGenerous Discover-a-Star Team Member Referral ProgramTeam Member Service AwardsEarly Wage AccessLegal and Identity ProtectionRobust Leadership Development Training ProgramsRewarding Work You Will Do:The Clinical Manager role will oversee a dedicated clinical team supporting contracted facility partners. Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas. The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG).Facility Partnership Oversight:Serves as primary clinical liaison with assigned facility partners.Builds and maintains strong working relationships with facility leadership and care teams.Participates in facility meetings, case reviews, and operational touchpoints as needed.Addresses service issues, concerns, and escalations in a timely and professional manner.Team Leadership & Operations:Oversees a dedicated interdisciplinary team assigned to facility-based patients.Ensures workflows align with facility schedules, expectations, and care processes.Monitors productivity, responsiveness, and continuity of care.Coaches staff on professional boundaries and collaboration in facility settings.Quality, Growth & Compliance:Supports census growth and retention within assigned facilities.Ensures compliance with hospice regulations, payer requirements, and organizational standards.Monitors documentation quality and care coordination.Supports regulatory surveys, audits, and facility inspections.Experience Beneficial for Success:Prior leadership or clinical experience in skilled nursing, assisted living, long-term care, or hospital settings.Experience serving as a primary liaison between organizations or departments.Experience supporting referral growth, admissions, or service line expansion.Familiarity with hospice regulations in facility-based care and survey processes.Responsibilities:Demonstrated ability to lead teams through change and operate effectively in complex, multi-stakeholder environmentsOversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records.Oversees and monitors their teams' EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction. Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship. Responsible for ensuring appropriate team/patient staffing ratios are maintained.Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.Monitors and enforces compliance with all regulatory agencies governing patient care.Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.Partners with the Finance Department to ensure the billing process is accurate and timely.What We Are Going To Love About You:Minimum Education: Bachelor's degree in health care, business or related field. In lieu of Bachelor's degree, relevant experience may be considered.Minimum Experience: Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).Required License: Current Colorado RN license required. Valid Colorado state driver's license and automobile insurance. Current CPR certification.Physical Requirements:Ability to lift/push/pull minimum of 30 lbs.Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life.The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorado's Front Range that share resources, expertise, and infrastructure to deliver high quality, compassionate care. Collectively, the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice, home health, palliative care, CAPABLE, wellness, and PACE programs.Across the Care Synergy network, the organizations provide significant community impact, including more than 7,000 hospice patients served annually, more than 2,000 palliative care patients, more than 355,000 hospice days of care each year, and more than $1.6 million in charitable care provided annually.Care Synergy affiliated programs include The Denver Hospice, Pathways Hospice, Pikes Peak Hospice and Palliative Care, Colorado Visiting Nurse Association, CAPABLE, and Superior Medical Equipment, along with PACE programs including Colorado PACE and Pathways PACE.