Service Advisor

Job Description

Job Description

Service Admin/Advisor

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!

As an Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service and creating repair orders and estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

This is a Monday through Friday position - Saturdays as needed for coverage

$60-90k/year (Commission-Based)

What We Offer

• Medical, Dental & Vision

• 401k with Match

• Paid Vacation

• Growth Opportunities

• Paid Training

• Family Owned and Operated

• Long Term Job Security

• Health and Wellness

• Accident & Critical Illness

• HSA/Flexible Spending

• Pet Insurance

• Employee Discounts

• State of the Art Facility

• Busy Shop

 

Responsibilities

• Oversee flow of work. Ensure that customers receive prompt, courteous, and effective service.

• Create estimates and contact customer to get approvals.

• Provide exceptional service, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

 

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance.

• Clean driving record

• Willing to submit to a pre-employment background check 

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.