Service Department Appointment Coordinator

Competition Auto Group

New York, NY

Description:

Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
Utilize dealership-specific service-related software.
Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
Be friendly, professional, courteous, and efficient when working with all customers and employees.

Previous roles based on strong customer service experience
Automotive BDC experience preferred
Must have strong computer skills

Compensation details: 19-21 Hourly Wage

PI82a005df54d3-37456-41267867

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Vacancy posted 2 hours ago

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