Practice Supervisor

Org Unit : Gastroenterology and Hepatology Work Days : Monday-Friday Weekly Hours: 35.00 Exemption Status : Exempt Salary Range : $72,700.00 - $86,700.00 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary Under guidance, is responsible for the management and supervision of the day-to-day activities of a clinical practice Job Responsibilities Monitors levels of quality of service as measured by satisfaction surveys, customer comments and direct observation. Recommends strategies that are responsive to quality of service needs. Ensures practice compliance with local, state and federal regulatory requirements. Identifies and implements policies, procedures and best practices to ensure optimal practice performance. Reviews and optimizes provider schedules to ensure appropriate fill rate. Also ensures adequate staffing levels to provide optimal support for the practice. Analyzes wait or lag for new appointment times and works with leadership and providers to enhance patient access to appointments. Monitors Key Performance Indicators (KPI) to determine and address performance issues of providers and staff. Assists with periodic practice reviews particularly focused on provider efficiency, schedule utilization, coding optimization, reduction of missing charges, meaningful use, etc. Responsible for disbursement/reimbursement activities as needed. Ensures compliance with regulatory audits/inspections and/or internal reviews. Develops and recommends corrective action plans to address deficiencies identified. May serve as liaison to audit team(s) during on-site visits. Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control. Performs other job related duties as required. Education Bachelor's Degree Experience Approximately 2-4 years of related health care practice management experience. Prior supervisory experience is preferred. Knowledge, Skills and Abilities Demonstrated knowledge of medical billing procedures and third party professional fee billing. Licenses and Certifications Working Conditions/Physical Demands Standard office work Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. #J-18808-Ljbffr