Service Valet

Job Description

Job Description

Description:

Position Summary

We are seeking motivated and dependable Service Valets to support our busy dealership Service Departments across multiple locations. The Service Valet plays an important role in delivering an exceptional customer experience by assisting customers, moving vehicles safely, and helping maintain an efficient flow of daily service operations.

This position is ideal for individuals who enjoy working in a fast-paced environment, take pride in providing excellent customer service, and want to be part of a professional automotive team.

Essential Duties and Responsibilities

•Greet customers promptly and professionally, creating a positive first and last impression of the dealership.

•Assist customers with vehicle drop-off and pickup procedures as needed.

•Move, park, stage, and retrieve customer vehicles safely and efficiently.

•Deliver vehicles to customers promptly once service work has been completed.

•Coordinate with Service Advisors, technicians, and other dealership personnel to ensure vehicles are properly positioned and ready for service or delivery.

•Maintain a sense of urgency while supporting an efficient workflow throughout the Service Department.

•Handle customer vehicles with care and follow all dealership procedures for vehicle movement and security.

•Conduct basic visual checks of vehicles for existing damage and report any concerns to the appropriate team member.

•Keep service drive lanes, parking areas, and vehicle staging areas organized and free of unnecessary obstructions.

•Assist with other daily Service Department tasks as assigned by management.

•Maintain a professional appearance and courteous attitude when interacting with customers and coworkers.

•Follow dealership safety procedures and report any vehicle damage, accidents, or safety concerns immediately.

Benefits

•40 hours per week.

•Opportunities for career growth and promotion from within.

•Major medical and dental insurance.

•Short-term and long-term disability insurance.

•Life insurance.

•Paid time off (PTO).

•401(k) retirement plan with company participation, subject to plan eligibility and terms.

Equal Opportunity Employer

We dot discriminate against any individual based on race, color, religion, sex, age, national origin, citizenship status, handicap, disability, genetics, whistle blower status, caregiver status, veteran status, sexual orientation, or gender identification. This policy covers all employees' recruitment, hiring, promotion, demotion, and all other conditions of employment.

Qualifications

•Must be at least 18 years of age.

•Valid driver's license and an acceptable driving record required.

•Previous customer service, valet, porter, or automotive dealership experience preferred but not required.

•Strong customer service and communication skills.

•Dependable, punctual, and safety conscious.

•Ability to work effectively in a fast-paced, team-oriented environment.

•Professional appearance and a positive, customer-focused attitude.

•Strong attention to detail and the ability to follow instructions.

•Ability to remain organized and manage multiple tasks throughout the workday.

•Must be able to successfully complete any required pre-employment background check and drug screening, consistent with applicable law and company policy.