Phlebotomist

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.   Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.   Join us to start  Caring. Connecting. Growing together.

The Phlebotomist performs venipuncture and capillary puncture on adults, neonates, and pediatric patients; collects urine specimens; participates in the instruction of new personnel; works with computer; communicates in a manner that promotes Laboratory professionalism as well as a comfortable phlebotomy. The Phlebotomist processes lab specimens.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 12:00 pm. The schedule will be determined by the hiring manager upon hire.

Location: 155 Crystal Run Road, Middletown, NY 10941 (may need to travel to other draw stations as needed)

Primary Responsibilities:

• Perform routine phlebotomy procedures
• Ability to distinguish sample types and draw requirements with order of draw for lab testing
• Navigate laboratory computer system with minimal to no errors
• Perform pediatric and adult phlebotomy
• Obtain finger stick collection
• Verify patient demographics accurately with two patient identifiers
• Adhere to safety and scientifically accepted infection control practices and standards
• Blood collection: from adult and pediatric patients using vacutainer, syringe and butterfly techniques; capillary puncture using heel and fingerstick techniques
• Identifies and labels specimens appropriately
• Instruct patients regarding urine and stool collection procedures
• Enters accessing data into the computer
• Prepares specimens for sending out testing
• Inventories supply and prepare phlebotomy stations to effectively collect blood
• Attends required meetings
• Function as an effective team member
• Work cooperatively alongside physicians, nurses and other ancillary staff
• Display effective communication
• Maintain pace of over 4-6 patients per hour 
• Enhances professional growth and development through in service meetings and education programs
• Performs EKG procedures and Holter monitoring
• Maintains patient confidentiality
• Performs related work as required
• Provide quality customer service to the patients and visitors courteously and promptly
• Must possess solid interpersonal skills to communicate effectively with co-workers, Management Staff, and Physicians
• Must be able to work effectively and cooperatively as a team member, balancing both the support of the physician(s) and following the financial policies established by Optum
• Demonstrate professionalism in appearance and actions with patients, staff, Physicians and Administrators always
• Maintains confidentiality of patient information
• Travel to all other draw stations and perform all tasks 
• Troubleshoot problems within LIS and partner with LIS team to resolve outstanding issues
• Including but not limited to:
  • Follow handwashing protocols
  • Practice aseptic techniques
  • Utilize protective barriers
  • Utilize personal protective equipment, e.g. gloves, lab coats
  • Maintain proper disposal of hazardous materials
  • Demonstrate knowledge of role in emergency disaster
  • Maintain pace of over 4-6 patients per hour
  • Travel to all other draw stations and perform all tasks
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED 
• Phlebotomy certified 
• 1+ years of computer proficiency experience in Microsoft Office and demonstrated solid computer skills
• Available to work a 37.5 flexible schedule Monday through Friday from 7:00 am to 8:00 pm and rotating Saturdays  
• Ability to have reliable transportation and travel to other draw stations (all sites)

Preferred Qualifications:

• 1+ years of phlebotomy experience (Additional appropriate education may be substituted for the minimum experience requirement)
• Previous laboratory and pediatric experience

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  

• Ability to acclimate working on a small or large team

• Demonstrated ability to work well with health care providers  

• Strong organizational and time management skills  

• Ability to multi-task and prioritize tasks to meet all deadlines  

• Ability to work well under pressure in a fast-paced environment  

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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