Help Desk Analyst
State of Florida
The Florida Department of Law Enforcement (FDLE) is seeking an OPS Operations Analyst I for the Evening Shift to serve as the frontline contact for local, state, and national criminal justice agencies. You will handle high-volume inquiries, troubleshoot hardware/software issues, and document resolutions in our ITSM system with professionalism and adherence to procedures. The role requires monitoring and troubleshooting across networks, keeping system integrity, and coordinating with vendors to #J-18808-Ljbffr
Vacancy posted 2 days ago
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