IT Tech
Global Channel Management
About the job IT Tech
IT Tech needs 4+ years experience
Problem solving and troubleshooting abilities Excellent communication, documentation, and written skills
Experience with XenMobile or other Mobile management software a plus.
Experience using Office 365 suite IT Tech duties: Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
Work Order and ticket handling.
Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc. Troubleshoot software or hardware issues. Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.
Manage and track devices sent to 3rd parties for repair.
Order parts as needed PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.
Vacancy posted 1 day ago
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