Collections Specialist (Boston, MA)

Job ID: 109015Location: Boston, MAType: Direct HireSalary: $70,000Posted: 2026-09-11Collections SpecialistLocation: Boston, MAJob Type: Full-Time, Direct HirePay: $60,000-$70,000 per yearSchedule: On-site during introductory period, then hybridOur client, a well-established litigation law firm with offices throughout the Northeast, is seeking an experienced Collections Specialist to join its Boston team. This position will review payments, follow up on overdue balances, assist with billing appeals, and help resolve outstanding account issues.The ideal candidate will have at least two years of experience in collections, billing, finance, or accounts receivable. Experience working with insurance-related accounts or in a law firm environment is preferred.ResponsibilitiesReview daily payments for accuracy and timely posting.Research missing payments, write-offs, deductions, and appeal requests.Follow up on overdue invoices with claims representatives, adjusters, clients, and insured parties.Work with attorneys and billing personnel to resolve appeals and invoice corrections.Maintain accurate account records and follow-up activity in ARCS.Track unresolved issues and send reminders regarding outstanding balances.Prepare reports and respond to payment and collections inquiries.Help update internal collections procedures and processes.RequirementsAt least two years of experience in collections, billing, finance, or accounts receivable.Experience processing payments and reconciling invoices.Strong attention to detail and accuracy.Professional written and verbal communication skills.Ability to manage multiple accounts, priorities, and deadlines.Proficiency with Microsoft Outlook and Word.Strong organization, problem-solving, and customer service skills.Preferred ExperienceCollections or billing experience within a law firm or insurance company.Experience communicating with claims representatives or insurance adjusters.Experience using ARCS or similar collections software.Pay and Benefits$60,000-$70,000 per year, based on experience.Hybrid work arrangement after an introductory period.Medical, dental, and vision insurance.401(k).Life insurance.Health savings and flexible spending accounts.Flexible paid time off.Parental and military leave.Employee discount programs. #MPGPRO