Residential Energy Quality Specialist

Overview Ready to make a difference? Join our team! We’re seeking Energy Advisors to support residential home performance programs in Delaware by ensuring high-quality audits, strong contractor performance, and exceptional customer experience. In this role, you’ll apply your residential energy efficiency expertise to review audit quality, verify field work, and help customers and contractors understand program requirements. You’ll play a key part in maintaining program standards, supporting our contractor network, and delivering meaningful energy-saving outcomes—while enjoying an independent, field-based work environment with something new every day. What You Will Be Doing Conduct QA/QC reviews of residential energy audits to ensure accuracy and compliance. Complete field inspections to verify proper installation of energy-saving measures. Support contractors with technical guidance and help resolve installation or documentation issues. Assist customers by explaining audit results, recommended measures, and available incentives. Review audit data and reports to confirm quality and identify improvements. Help onboard and monitor contractors to maintain high program standards. Work with inspectors, contractors, and internal teams to address issues and confirm corrective actions. Provide clear education to customers and contractors on program requirements and best practices. Minimum Qualifications High school diploma or equivalent. 8+ years of experience in residential energy auditing, contractor management, and quality assurance. BPI (Building Performance Institute) BA-T and BA-P certification (or willingness to obtain within 90 days). Must have a valid driver’s license and successfully pass Motor Vehicle Records (MVR). Preferred Qualifications Associate or bachelor’s degree in Energy Management, Environmental Science, or related field preferred. BPI (Building Performance Institute) QCI certification. Proficiency with diagnostic tools and software for energy modeling. Familiarity with building science principles and energy efficiency technologies. Strong communication and customer service skills. Ability to work independently and manage multiple projects. Knowledge of utility energy efficiency programs and weatherization standards. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on click.appcast.io and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. However, some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on click.appcast.io. Pay Range The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Delaware Remote Office (DE99) #J-18808-Ljbffr ICF