Event Destination Specialist
Unique Escapes
Job brief
Unique Escapes is a travel business focused on curating personalized high-quality travel experiences.
We are seeking a motivated relationship-focused Event Destination Specialist to help clients plan unforgettable group travel destination celebrations corporate retreats incentive trips and special events. This remote role is ideal for someone who enjoys sales travel research building client relationships and turning a clients vision into a well-organized travel experience.
You will guide prospective clients from first inquiry through booking recommend destination and event options prepare compelling proposals and provide outstanding follow-up throughout the sales process.
Responsibilities
- Generate qualify and follow up with leads for destination weddings group trips milestone celebrations corporate retreats incentive travel and special events.
- Conduct discovery conversations to understand each clients destination preferences event goals budget travel dates group size and expectations.
- Research destinations resorts venues cruises excursions and travel packages that align with client needs.
- Prepare professional travel quotes proposals itineraries room-block summaries and reservation details.
- Present destination and package options clearly highlighting value inclusions and unique experiences.
- Guide clients through the decision-making and booking process with confidence and professionalism.
- Build and maintain strong relationships with clients travel suppliers resorts cruise lines and internal team members.
- Track leads sales activity proposals payments deposits deadlines and outstanding client requests in the CRM.
- Coordinate travel logistics such as group accommodations airport transfers excursions and pre- or post-event stays.
- Follow up consistently to move opportunities forward answer questions and close bookings.
- Maintain accurate client records sales documentation and booking details.
- Assist with email campaigns social media content client onboarding and referral follow-up.
- Identify upsell and cross-sell opportunities such as excursions travel protection room upgrades and pre- or post-event extensions.
- Provide excellent customer service by phone email chat and online platforms.
Requirements
- Strong sales communication presentation and relationship-building skills.
- Excellent written and verbal communication with a warm and professional tone.
- Strong organization time management and attention to detail.
- Ability to manage multiple leads clients and deadlines independently.
- Comfortable using CRM systems email tools calendars spreadsheets and web-based travel or booking platforms.
- Reliable high-speed internet and a dedicated remote workspace.
- Customer service sales hospitality event planning administrative or travel-industry experience is advantageous but not required.
- Interest in travel luxury travel destination events cruises resorts and group experiences is a plus.
- Self-motivated coachable and comfortable following a sales process while building genuine client relationships.
What We Offer
- Remote work environment.
- Flexible scheduling within established business needs.
- Training and support for travel tools supplier systems sales processes and event destination planning.
- Opportunity to grow with a developing travel brand.
If this is you dont hesitate to reach out and book a introductory session with us! We are looking forward to have you in our team.
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