Advocate, Population Health Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Population Health Management Advocate supports our customers by providing operational excellence and a deep commitment to ensuring simple and transparent experiences. Responsible for delivering our population health program analytics, supporting client implementations and ongoing program execution, and providing support for member engagement, our Advocate team is critical to the success of our Population Health Management products. As a Population Health Management Advocate, your work will help to improve and maintain the health and well‑being of our members. Required Qualifications 2+ years of population health, health care or customer service experience Preferred Qualifications Ability to use communication skills to build strong relationships with both internal and external customers and vendors Ability to take accountability to fully understand and address customer needs and expectations Ability to understand complex issues with sensitivity and an analytical mind Ability to multi‑task while focused on quality Proficiency in Word, Excel Education Bachelors Degree in related field preferred or High Diploma and equivalent experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $49.08 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement